Shift Supervisor & Training Leader — Career Growth & Perks

Hungry Jacks; Haywards Bay; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

On-the-job training

Leadership development

Career progression

Staff discounts (Jackpot)

Nationally accredited qualifications

Job summary

Hungry Jack’s in New South Wales seeks a trainer, coach and mentor for crew members, reporting to the Restaurant Manager. You will bring our Guest Obsessed and People Power values to life, delivering exceptional service and maintaining safe, efficient operations.

Responsibilities include leading shifts, coaching team members, ensuring safety and standards, driving sales through great service, and supporting national marketing initiatives.

Qualifications

• Experience in retail or hospitality.
• Passion for training, coaching, and mentoring team members.
• Guest Obsessed mindset and commitment to exceptional service.
• Values alignment with People Power, Guest Obsessed, Stronger Together, Make a Difference, Growth Mindset.
• High energy and a strong sense of urgency.

Responsibilities

• Lead and supervise shifts to ensure smooth and safe operations.
• Ensure compliance with safety and operational standards.
• Provide training and coaching to team members.
• Support sales growth through exceptional service and suggestive selling.
• Execute the National Marketing Plan to enhance customer experience.
• Encourage a culture of inclusiveness, trust, and accountability.

Skills

Training

Coaching

Mentoring

Leadership

Job description

Hungry Jack’s in New South Wales seeks a trainer, coach and mentor for crew members, reporting to the Restaurant Manager. You will bring our Guest Obsessed and People Power values to life, delivering exceptional service and maintaining safe, efficient operations.

Responsibilities include leading shifts, coaching team members, ensuring safety and standards, driving sales through great service, and supporting national marketing initiatives.