Shift Supervisor: Lead, Train & Grow Our Crew

Hungry Jacks; Pheasants Nest; On-site; AUD 52,000 - 66,000; Full time

Benefits offered by this job

On-the-job training

Leadership training

Career pathways

Staff discounts

Nationally accredited qualifications

Job summary

Hungry Jack's in New South Wales seeks a trainer, coach and mentor to crew members, bringing our values to life and delivering exceptional service while promoting safe working conditions.

You will lead shifts, coach team members, support sales through service and upselling, and promote an inclusive culture across the restaurant.

We offer on-the-job training, extensive leadership development, clear career pathways across our restaurant network and staff discounts through Jackpot benefits platform.

Qualifications

• Experience in retail or hospitality.
• Passion for training, coaching and mentoring team members.
• Guest Obsessed mindset and commitment to exceptional service.

Responsibilities

• Leading and supervising shifts to ensure smooth and safe operations.
• Ensuring compliance with safety and operational standards.
• Providing training and coaching to team members.
• Supporting sales growth through exceptional service and suggestive selling.
• Executing the National Marketing Plan to enhance customer experience.
• Encouraging a culture of inclusiveness, trust, and accountability.

Skills

Training & coaching

Leadership

Guest service mindset

Education

Nationally accredited qualifications in retail and hospitality

Job description

Hungry Jack's in New South Wales seeks a trainer, coach and mentor to crew members, bringing our values to life and delivering exceptional service while promoting safe working conditions.

You will lead shifts, coach team members, support sales through service and upselling, and promote an inclusive culture across the restaurant.

We offer on-the-job training, extensive leadership development, clear career pathways across our restaurant network and staff discounts through Jackpot benefits platform.