Shift Supervisor & Training Coach

Hungry Jack's Pty Ltd; Coffs Harbour City Council; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

On-the-job training

Leadership training

Career progression

Competitive pay

Staff discounts

National qualifications

Job summary

Hungry Jack's Pty Ltd in New South Wales is seeking a dedicated trainer to coach crew members, lead shifts, and uphold our Guest Obsessed and People Power values.

You will deliver on-the-job training, foster leadership through mentoring, promote safe working conditions, and drive guest service and sales through our National Marketing Plan. This role offers progression across our restaurant network with comprehensive training and staff benefits.

Qualifications

• Experience in retail or hospitality roles.
• Proven ability to train, coach and mentor teams.
• Commitment to Guest Obsessed service and People Power values.

Responsibilities

• Lead and supervise shifts to ensure smooth, safe operations.
• Ensure compliance with safety and operational standards.
• Provide training and coaching to team members.
• Role model outstanding guest service.
• Support sales growth through exceptional service and suggestive selling.
• Execute National Marketing Plan to enhance customer experience.
• Foster an inclusive, trusted, and accountable culture.

Skills

Experience in retail/hospitality

Training and coaching

Guest obsessed mindset

Job description

Hungry Jack's Pty Ltd in New South Wales is seeking a dedicated trainer to coach crew members, lead shifts, and uphold our Guest Obsessed and People Power values.

You will deliver on-the-job training, foster leadership through mentoring, promote safe working conditions, and drive guest service and sales through our National Marketing Plan. This role offers progression across our restaurant network with comprehensive training and staff benefits.