Shift Supervisor: Guest-Obsessed Leader & Coach

Hungry Jack's; Haywards Bay; On-site; AUD 50,000 - 75,000; Full time

Benefits offered by this job

On-the-job training

Leadership development

Career pathways

Competitive pay

Staff discounts

Job summary

Hungry Jack's in New South Wales is seeking a proactive trainer to coach crew members and lead shifts with a focus on guest obsession and safe service.

You will deliver on-the-job training, model high standards of service, and support the restaurant manager with staff development. This full-time role offers clear progression in a fast-paced hospitality network and competitive compensation.

Qualifications

• Experience in retail or hospitality.
• Passion for training, coaching and mentoring team members.
• Guest Obsessed mindset and commitment to exceptional service.
• High energy and strong sense of urgency.

Responsibilities

• Leading and supervising shifts to ensure smooth and safe operations.
• Ensuring compliance with safety and operational standards.
• Providing training and coaching to team members.
• Role modelling outstanding guest service.
• Supporting sales growth through exceptional service and suggestive selling.
• Executing the National Marketing Plan to enhance customer experience.

Skills

Leadership

Coaching

People skills

Energy

Job description

Hungry Jack's in New South Wales is seeking a proactive trainer to coach crew members and lead shifts with a focus on guest obsession and safe service.

You will deliver on-the-job training, model high standards of service, and support the restaurant manager with staff development. This full-time role offers clear progression in a fast-paced hospitality network and competitive compensation.