Shift Supervisor & Guest Service Coach

Hungry Jack's Pty Ltd; Maitland City Council; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Staff discounts

Nationally accredited qualifications

Job summary

Hungry Jack’s Pty Ltd in Australia is seeking a trainer, coach and mentor to crew level employees, reporting to the Restaurant Manager. You will lead shifts, deliver training and promote our Guest Obsessed and People Power values, while ensuring safe working conditions and exceptional service.

This role offers on-the-job leadership development, pathways for promotion across the restaurant network, staff discounts through Jackpot, and opportunities to complete nationally accredited qualifications

Qualifications

• Experience in retail or hospitality.
• Passion for training, coaching and mentoring team members.
• Commitment to guest-first service and safety standards.

Responsibilities

• Lead and supervise shifts to ensure smooth operations and safety.
• Provide training and coaching to crew members.
• Role model outstanding guest service and hospitality.
• Support sales through exceptional service and suggestive selling.
• Promote Hungry Jack’s values of Guest Obsessed and People Power.

Skills

Leadership

Training & coaching

People skills

Guest service

Job description

Hungry Jack’s Pty Ltd in Australia is seeking a trainer, coach and mentor to crew level employees, reporting to the Restaurant Manager. You will lead shifts, deliver training and promote our Guest Obsessed and People Power values, while ensuring safe working conditions and exceptional service.

This role offers on-the-job leadership development, pathways for promotion across the restaurant network, staff discounts through Jackpot, and opportunities to complete nationally accredited qualifications