Shift Leader & Team Coach (Restaurant)

Hungry Jack'S Pty Ltd; Tahmoor; On-site; AUD 50,000 - 70,000; Part time

Benefits offered by this job

Staff discounts

Leadership training & progression

Competitive pay

Job summary

Hungry Jack's Pty Ltd is seeking a trainer/coach to mentor crew level employees and bring our values of Guest Obsessed and People Power to life. You will lead shifts, coach teams, ensure safety and service quality, and contribute to sales growth through exceptional customer experiences.

The role offers on-the-job leadership development, extensive training opportunities, and a clear path for career advancement within Hungry Jack's restaurant network across Australia.

Qualifications

• Experience in retail or hospitality.
• Passion for training, coaching, and mentoring team members.
• A 'Guest Obsessed' mindset and commitment to exceptional service.
• Values aligned with People Power and Growth Mindset.
• High energy and a strong sense of urgency.

Responsibilities

• Leading and supervising shifts to ensure smooth and safe operations.
• Ensuring compliance with safety and operational standards.
• Providing training and coaching to team members.
• Role modelling outstanding guest service.
• Supporting sales growth through exceptional service and suggestive selling.
• Executing the National Marketing Plan to enhance customer experience.
• Encouraging a culture of inclusiveness, trust, and accountability.

Skills

Leadership

Training & coaching

Guest service

Time management

Job description

Hungry Jack's Pty Ltd is seeking a trainer/coach to mentor crew level employees and bring our values of Guest Obsessed and People Power to life. You will lead shifts, coach teams, ensure safety and service quality, and contribute to sales growth through exceptional customer experiences.

The role offers on-the-job leadership development, extensive training opportunities, and a clear path for career advancement within Hungry Jack's restaurant network across Australia.