Team Leader & Training Coach (Guest-Obsessed)

DELAWARE NORTH RETAIL SERVICES; Perth; On-site; AUD 60,000 - 75,000; Full time

Job summary

Hungry Jack’s in Australia is seeking a trainer to coach and mentor crew members, reporting to the Restaurant Manager. This role focuses on delivering exceptional guest service while upholding safe working conditions and living the values of Guest Obsessed and People Power.

You’ll receive on-the-job training and have access to extensive leadership development, with clear pathways for advancement across our growing network of restaurants.

Qualifications

• Retail or hospitality experience.
• Guest Obsessed mindset.
• Values aligned to Guest Obsessed, People Power, Make a Difference, Stronger Together and Growth Mindset.
• High energy and a sense of urgency.
• Passion for training, coaching and mentoring team members to success.

Responsibilities

• Train, coach and mentor crew level employees.
• Bring Hungry Jack’s values to life through service delivery.
• Deliver exceptional service to guests and promote safe working conditions.
• Support leadership development and on-the-job training.
• Contribute to a positive, inclusive team environment.

Skills

Training

Coaching

Mentoring

Leadership

Guest Obsessed

Job description

Hungry Jack’s in Australia is seeking a trainer to coach and mentor crew members, reporting to the Restaurant Manager. This role focuses on delivering exceptional guest service while upholding safe working conditions and living the values of Guest Obsessed and People Power.

You’ll receive on-the-job training and have access to extensive leadership development, with clear pathways for advancement across our growing network of restaurants.