Shift Lead, Campus — Growth Path to Campus Leader

Contoureducation; Melbourne; On-site; AUD 68,000 - 83,000; Full time

Benefits offered by this job

Extra leave

EAP access

Lifestyle perks

Job summary

Contour Education is seeking an Assistant Campus Leader (Store Manager) for the Glen Waverley campus. You lead the campus during your shift, running the floor to Contour standards and ensuring student safety and the smooth delivery of classes.

You’ll be the first point of contact for CECs, fix live issues, handle walk-ins, and support the Campus Leader. This role offers growth into a Campus Leader; a competitive salary of 75,000 AUD plus super, with extra leave and lifestyle perks.

Qualifications

• Experience in a customer-facing role (education, retail, hospitality or similar), including time as a shift lead, supervisor or senior team member on the floor.
• A calm head when something goes wrong, and good judgement on what to handle yourself versus escape.
• Clear, warm communication with students, parents, tutors and teammates.
• An eye for detail: you notice the missing class pack before the class, not after.
• Comfort solving roster and room problems on the spot. The confidence to support and direct a team on shift, even without formal direct reports.
• Availability across weeknights and weekends when classes run.
• A current Working with Children Check, or willingness to obtain one.
• Genuine care for students and families.
• Ambition to step into a Campus Leader role.

Responsibilities

• Shift leadership: Run your shift end to end, from the team to the floor to the pace of the day, so the campus runs the same whether or not your Campus Leader is in.

Skills

Customer-facing

Shift leadership

Safety checks

Communication

Attention to detail

Roster solving

Evening/weekend availability

WWCC

Student care

Leadership ambition

Job description

Contour Education is seeking an Assistant Campus Leader (Store Manager) for the Glen Waverley campus. You lead the campus during your shift, running the floor to Contour standards and ensuring student safety and the smooth delivery of classes.

You’ll be the first point of contact for CECs, fix live issues, handle walk-ins, and support the Campus Leader. This role offers growth into a Campus Leader; a competitive salary of 75,000 AUD plus super, with extra leave and lifestyle perks.