Shift Leader: Grow Into Campus Leader (Melbourne CBD)

Contour-Education; Sydney; Presencial; AUD 68 000 - 83 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Superannuation

Extra leave

EAP access

Lifestyle perks

Resumo da oferta

Contour Education seeks an Assistant Campus Leader (Store Manager) for our Melbourne CBD campus. When you’re on shift, the campus is yours: lead the team, manage the floor, and uphold the Contour standard for every student in the building.

You’ll be the first point of contact for Campus Experience Coordinators, fix issues live, and support the Campus Leader. This role is the step before Campus Leader with growth and mentorship baked in.

Qualificações

• Experience in a customer-facing role (education, retail, hospitality or similar).
• Experience as a shift lead, supervisor or senior team member on the floor.
• Calm under pressure with good judgement on escalation.

Responsabilidades

• Lead the campus during your shift and maintain standard operations.
• Perform safety checks each shift and escalate when needed.
• Be the first point of contact for CECs on your shift and reinforce coaching.
• Handle walk-ins, trials, reschedules and daily campus interactions.
• Fix on‑the‑spot roster and class issues and ensure materials are ready.
• Keep the campus clean, organized and campus-ready.

Conhecimentos

Customer-facing experience

Shift leadership

Safety-minded

Clear communication

Descrição da oferta de emprego

Contour Education seeks an Assistant Campus Leader (Store Manager) for our Melbourne CBD campus. When you’re on shift, the campus is yours: lead the team, manage the floor, and uphold the Contour standard for every student in the building.

You’ll be the first point of contact for Campus Experience Coordinators, fix issues live, and support the Campus Leader. This role is the step before Campus Leader with growth and mentorship baked in.