Shift Lead for Student Campus: Path to Campus Leader

Contoureducation; Sydney; On-site; AUD 64,000 - 86,000; Full time

Benefits offered by this job

Extra leave

EAP access

Lifestyle perks

Job summary

Contour Education in Melbourne is seeking an Assistant Campus Leader (Store Manager) to run the campus during your shift, ensuring the Contour standard and safety for every student. You will support Campus Leaders, back up coaching, and build a track record to run a campus of your own.

You will lead with a calm head, communicate warmly with students and families, and fix issues on the fly to keep classes on track. This is a growth role with real responsibility from day one.

Qualifications

• Experience in a customer-facing role (education, retail, hospitality or similar).
• Has held a shift lead, supervisor, or senior floor role.
• Keeps calm under pressure and exercises good judgment on escalation.
• Clear, warm communication with students, parents, tutors and teammates.
• Able to lead a team on shift without direct reports.
• Available weeknights and weekends when classes run.
• Has Working with Children Check or is willing to obtain one.
• Genuine care for students and families.
• Aspires to step into a Campus Leader role.

Responsibilities

• Lead campus on shift and ensure operations meet Contour standards.
• Perform safety checks each shift and escalate when needed.
• Be primary contact for CECS on shift and reinforce Campus Leader coaching.
• Handle walk-ins, trials, reschedules and daily student/parent interactions.
• Resolve in-shift class and roster issues and prep materials before classes.
• Maintain campus standards: clean, organized and class-ready.

Skills

Customer-facing

Shift lead

Calm under pressure

Clear communication

Team leadership

Availability weekends

WWCC

Genuine care for students

Ambition to lead campus

Job description

Contour Education in Melbourne is seeking an Assistant Campus Leader (Store Manager) to run the campus during your shift, ensuring the Contour standard and safety for every student. You will support Campus Leaders, back up coaching, and build a track record to run a campus of your own.

You will lead with a calm head, communicate warmly with students and families, and fix issues on the fly to keep classes on track. This is a growth role with real responsibility from day one.