Service & Parts Coordinator - S.A.

Morgan Consulting Idibu; Adelaide; Vor Ort; AUD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Join a secure and growing global org.

Career development opportunities

Supportive team environment

Diverse and varied role with real 책임

Zusammenfassung

Morgan Consulting Idibu in Adelaide is seeking a Service & Parts Co-ordinator to support service and sales operations across South Australia. The role suits someone with experience in service-based environments such as automotive, forklift, or heavy equipment where ongoing maintenance is crucial.

You will coordinate customer maintenance schedules, assist service operations, and provide essential administrative support to keep the branch running smoothly.

Qualifikationen

• Previous experience in an administration, service coordination, or customer support role.
• Excellent written and verbal communication skills.
• Strong organisational skills with attention to detail.
• Proficiency with Microsoft Office applications.
• Ability to manage multiple tasks and priorities.
• Customer-focused approach and initiative.

Aufgaben

• Coordinate scheduled servicing, repairs, and preventative maintenance activities for customers across South Australia.
• Maintain regular contact with customers to ensure equipment service requirements are met.
• Raise and manage job cards and service documentation.
• Respond to customer enquiries and provide outstanding customer support.
• Prepare and issue quotations for service work and spare parts.
• Coordinate spare parts orders and availability.
• General warehouse duties, loading and unloading of products and parts.
• Process purchase orders and invoices and ensure accurate record keeping.
• Maintain service schedules and customer information.
• Provide general administrative support to the branch as required.
• Ensure all documentation is completed accurately and in a timely manner.

Kenntnisse

Administration

Customer support

Microsoft Office

Communication

Organisational skills

Multi-tasking

Australian working rights

Tools

MS Office

Jobbeschreibung

About the Company

Our client is a globally recognised specialist in the supply of high-quality engineered solutions. With an established network of branches across Australia, they have built a strong reputation servicing industrial, OEM, mining, and aftermarket sectors. Known for their commitment to quality, reliability, and customer service, they continue to experience growth across the Australian market.

About the Role

An exciting opportunity exists for a Service & Parts Co Ordinator to join the Adelaide team and play a key role in supporting service and sales operations across South Australia.

This position is ideal for someone with experience in a service-based environment such as automotive, forklift, heavy equipment, machinery, or a similar industry where ongoing maintenance and servicing are critical to customer operations. You will be a proactive and organised professional who enjoys working with customers, managing multiple priorities, and ensuring exceptional service delivery.

Working closely with the service and sales teams, you will coordinate customer maintenance schedules, support service operations, and provide vital administrative assistance to ensure the branch runs efficiently.

Key Responsibilities

• Coordinate scheduled servicing, repairs, and preventative maintenance activities for customers across South Australia.
• Maintain regular contact with customers to ensure equipment service requirements are met.
• Raise and manage job cards and service documentation.
• Respond to customer enquiries and provide outstanding customer support.
• Prepare and issue quotations for service work and spare parts.
• Coordinate spare parts orders and availability.
• General warehouse duties, loading and unloading of products and parts.
• Process purchase orders and invoices and ensure accurate record keeping.
• Maintain service schedules and customer information.
• Provide general administrative support to the branch as required.
• Ensure all documentation is completed accurately and in a timely manner.

Skills and Experience

To be successful in this role, you will possess:

• Previous experience in an administration, service coordination, or customer support role.
• Excellent written and verbal communication skills.
• Strong organisational skills with exceptional attention to detail.
• Proficiency with Microsoft Office applications.
• The ability to manage multiple tasks and priorities effectively.
• A customer-focused approach with a commitment to delivering high-quality service.
• The ability to work independently and take initiative.
• Full Australian working rights.

Experience within automotive, forklift, industrial equipment, machinery, trades, or service-based industries will be highly regarded.

Service Technicians looking to transition into an administrative and customer focused position are also encouraged to apply.

Benefits

• Join a secure and growing global organisation.
• Opportunity to develop your career within a respected industry leader.
• Diverse and varied role with genuine responsibility.
• Supportive team environment.
• Ongoing training and development opportunities.
• Stable, long-term career prospects.