Service & Operations Coordinator

Power On Australia; Brisbane; On-site; AUD 55,000 - 70,000; Full time

Job summary

Power On Australia is seeking a Service Coordinator to keep service jobs moving, inform customers, and maintain accurate administration from initial request through completion. Reporting to the Operations Manager, you’ll coordinate bookings, maintain schedules, and track information needed to progress each job, acting as the central link between customers, providers and internal colleagues.

This role offers varied responsibilities, including quotation preparation and providing backup

Qualifications

• Experience in service coordination, scheduling, sales support or administration.
• Strong organisation and a reliable approach to tracking outstanding actions.
• Clear, professional communication with customers, service providers and colleagues.
• Proficiency with business systems and Microsoft Office.
• Experience with JCurve or a similar ERP system is helpful.

Responsibilities

• Coordinate service bookings: Confirm dates, availability, and requirements with customers and service providers, maintaining accurate schedules.
• Keep jobs moving: Track progress, follow up outstanding information, and escalate delays to the Operations Manager.
• Keep people informed: Provide timely updates to customers, service providers and colleagues when service arrangements change.
• Complete job administration: Maintain purchase orders, service reports, and correspondence, process service invoices and ensure records are finalised.
• Prepare quotations: Enter product, cost, pricing, and margin information in JCurve and return quotations for review.
• Support accounts and administration: Assist with invoicing, accounts receivable/payable, and purchasing administration as required.

Skills

service coordination

scheduling

sales support

administration

Microsoft Office

Outlook

Excel

JCurve

Tools

JCurve ERP

Microsoft Excel

Microsoft Word

Outlook

Job description

Power On Australia is seeking a Service Coordinator to keep service jobs moving, inform customers, and maintain accurate administration from initial request through completion. Reporting to the Operations Manager, you’ll coordinate bookings, maintain schedules, and track information needed to progress each job, acting as the central link between customers, providers and internal colleagues.

This role offers varied responsibilities, including quotation preparation and providing backup