Service Coordinator

Goldman Plumbing; Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

Goldman Plumbing is seeking an experienced Service Scheduler to join our Sydney team. You will handle customer inquiries, prepare quotes, manage purchase orders, and coordinate the workflow of our field team.

The role offers both full-time and part-time options, with a focus on delivering exceptional service to a diverse customer base while maintaining strong administrative support.

Qualifications

• Excellent administration and organisational skills.
• Ability to build rapport with clients and staff.
• Tenacity in following up with customers.
• Effective written and verbal communication.
• Problem solving with proactive attitude.

Responsibilities

• Your day to day tasks may involve addressing customer enquiries via email and phone, raising service quotes, managing purchase orders and scheduling our team’s workflow.

Skills

Administration

Client rapport

Follow-up

Adaptability

Problem solving

Job description

Due to our ongoing expansion,Goldman Plumbing is seeking an experienced Service Scheduler to join our Sydney team. If you enjoy engaging with people, possess excellent organisational skills and thrive in a dynamic environment, this role is for you. As part of our team you will play a crucial role in ensuring our diverse customer base receives exceptional service as well as assisting with administrative duties.

Will consider both full time and part time applicants

Talents You Will Use in the Role:

Administration skills with an eye for detail

Ability to build rapport with clients and internal staff

Tenacity in following up with customers and internal staff

Adaptability in communication to suit varying customers

Proficient problem solving abilities

Responsibilities: Your day to day tasks may involve addressing customer enquiries via email and phone, raising service quotes, managing purchase orders and scheduling our team’s workflow.