Senior Telematics Installer & Field Training Lead

EROAD Australia Pty Ltd

Sydney

On-site

AUD 110,000 - 140,000

Full time

3 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Competitive salary

Career progression

Training & development

Job summary

EROAD Australia Pty Ltd is seeking a Senior Installer to own and upskill its third‑party installer network across New South Wales and surrounding regions. You will be the technical expert for EROAD hardware installations, provide frontline support, and develop SOPs and training materials to keep standards high.

Join a high‑growth tech company with regional scope and opportunities to advance into Installation Manager and Director roles.

Qualifications

Certified auto electrician with 12V/24V systems, CAN bus, GPS and dashcams.
5 years auto-electrical or related trade experience.
3 years coordinating with subcontractors or customers.
End-to-end installation knowledge of telematics hardware.
Strong coaching, training and stakeholder management.
Experience auditing safety-critical environments and leading actions.

Responsibilities

Act as the go-to technical expert for EROAD hardware installations in your region.
Provide phone and email support to installers and customers on technical issues.
Produce SOP documentation and training materials; educate on new products.
Coach installer partners and manage relationships with installers and customers.
Audit installation quality and drive corrective actions where needed.
Lead health and safety advocacy and support cost/process improvements.
Assist onboarding of new installers with Installation Manager; track documentation.
Travel regionally to visit installer sites as required.