Enterprise Account Manager - Perth, WA

EROAD Australia Pty Ltd; Western Australia; Remote; AUD 120,000 - 160,000; Full time

Job summary

EROAD Australia Pty Ltd is seeking an Enterprise Account Manager to drive growth, retention and customer success across an established portfolio. You will develop account plans, identify growth opportunities and ensure successful renewals, while collaborating with customers and internal teams to maximise value.

The role emphasizes strategic relationship building, revenue growth, and delivering a high-touch, customer-focused experience in a fast-paced environment.

Qualifications

• 5+ years of experience in account management, sales, or a similar role.
• Strong understanding of sales processes and account planning.
• Experience managing customer relationships and renewals.
• Salesforce proficiency.
• Strong financial and commercial acumen.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently in a fast-paced environment.
• Passion for technology, innovation, and customer success.
• Strong relationship-building and stakeholder management skills.

Responsibilities

• Strategic Account Management: build and maintain relationships with key stakeholders and create account plans.
• Sales and Portfolio Management: drive revenue growth and manage profitability of the portfolio.
• Salesforce and Business Processes: maintain accurate opportunity data and reporting.
• Customer-centric Delivery: champion the voice of the customer and enhance experience.

Skills

Account management

Sales process

Renewals

Salesforce

Communication

Negotiation

Presentation

Independent work

Travel readiness

Tools

Salesforce

Job description

Enterprise Account Manager - AU

What We're Looking For:

We’re looking for an Enterprise Account Manager - AU to join our team. This role is critical in driving growth, retention, and customer success across an established portfolio through strategic account management and exceptional relationship building.

About the Role:

As an Enterprise Account Manager, you will be responsible for developing and executing account plans, identifying growth opportunities, and ensuring successful contract renewals. You will work closely with customers and internal teams to deliver outstanding service while helping customers maximize the value of EROAD’s solutions. You will play a key role in growing existing accounts, managing customer relationships, and contributing to EROAD’s customer-centric culture.

Responsibilities:

• Strategic Account Management: Build and maintain strong relationships with key stakeholders, identify growth opportunities, support renewals, and create account plans that drive long-term customer success.
• Sales and Portfolio Management: Manage the profitability of your assigned portfolio, execute growth plans, and work closely with internal teams to deliver revenue growth and predictable outcomes.
• Salesforce and Business Processes: Maintain accurate opportunity data in Salesforce, monitor sales progress, and ensure compliance with company reporting requirements.
• Customer-centric Delivery: Champion the voice of the customer, promote EROAD’s safety-focused solutions, and enhance the overall customer experience through proactive account management.

Skills and Experience:

• 5+ years’ experience in account management, sales, or a similar role.
• Strong understanding of sales processes and account planning.
• Experience managing customer relationships and renewals.
• Salesforce proficiency.
• Strong financial and commercial acumen.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently in a fast-paced environment.
• Passion for technology, innovation, and customer success.
• Strong relationship-building and stakeholder management skills.
• Willingness to travel within the assigned territory as required.

Why You'll Love Working at EROAD:

ERoad is a true Kiwi success story in the tech sector. Publicly listed since 2012, we’re represented on the NZX and ASX and continue to grow rapidly across New Zealand, Australia, the Philippines, and the USA. We value diversity and are proud to be a multicultural organisation. At EROAD, we invest in our people through employee recognition programs, EAP offerings, and continuous learning opportunities. Our people are at the heart of everything we do - we foster a culture of innovation, collaboration, and belonging where your ideas can thrive. Join EROAD and be part of a purpose-driven organisation shaping the future of connected transport - we would love to hear from you. EROAD provides in-vehicle technology solutions to fleets in New Zealand, Australia and North America to help them operate more safely and efficiently – making our roads safer and more sustainable for everyone.

Click here to learn more about working with us at EROAD.