Senior Technical Property Claims Specialist (Hybrid)

QBE; Brisbane; Hybrid; AUD 120,000 - 140,000; Full time

Benefits offered by this job

Hybrid working

Wellbeing support

Gender-equal flexible leave for new-­f

Job summary

QBE is seeking a Senior Technical Claims Specialist to provide expert technical guidance across large and complex commercial property claims. You will support the Service Manager and the Commercial Large and Complex team through coaching and technical guidance.

This hybrid role offers collaboration with customers, brokers, loss adjusters, builders and suppliers to ensure accurate assessment and efficient repair outcomes, aligned with jurisdictional requirements and QBE's claims strategy.

Qualifications

• Extensive experience managing large and complex commercial property claims.
• Experience with ISR claims.
• Experience coaching or leading a team.
• Strong technical capability within commercial property claims.

Responsibilities

• Provide technical expertise across large and complex commercial property claims.
• Support and mentor Senior Claims Officers to strengthen technical capability.
• Manage an end-to-end portfolio of complex commercial property claims.
• Partner with customers, brokers, loss adjusters, builders and suppliers throughout the claims process.
• Support effective and efficient claim assessment and repair outcomes.
• Coach and develop claims team members to build capability.
• Contribute to the claims strategy and achievement of team objectives.

Skills

Technical expertise

Coaching

Leadership

Commercial property claims

Job description

QBE is seeking a Senior Technical Claims Specialist to provide expert technical guidance across large and complex commercial property claims. You will support the Service Manager and the Commercial Large and Complex team through coaching and technical guidance.

This hybrid role offers collaboration with customers, brokers, loss adjusters, builders and suppliers to ensure accurate assessment and efficient repair outcomes, aligned with jurisdictional requirements and QBE's claims strategy.