Senior Claims Lead - Large & Complex Property (Hybrid)

QBE; Western Australia; Hybrid; AUD 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Hybrid Working

Wellbeing coaching

Flexible parental leave

Zusammenfassung

QBE is seeking a Senior Claims Officer to manage a portfolio of large and complex commercial property claims. You will leverage technical expertise, customer focus and resilience to deliver exceptional outcomes while growing within a leading insurer.

Join a team that values human touch and a flexible hybrid work model. If you have strong commercial property claims experience and thrive in a dynamic environment, this is your opportunity.

Qualifikationen

• Must have commercial property claims experience.
• ISR experience advantageous but not compulsory.
• Calm and resilient approach with decision making under pressure.
• Strong interpersonal skills to guide customers through complex situations.
• Solid computer skills and willingness to learn new systems.
• Proactive, self-motivated mindset with a passion for delivering excellence.

Aufgaben

• Manage an end-to-end portfolio of commercial property claims with support from leaders.
• Deliver an exceptional customer experience through clear, proactive and empathetic communication.
• Build strong, trusted relationships with brokers, customers, suppliers and internal partners.
• Thrive in a dynamic, fast-paced environment where no two days look the same.
• Help drive continuous improvement across the broader claims function with your expertise.

Kenntnisse

Commercial property claims

ISR experience

Interpersonal skills

Calm under pressure

Computer skills

Proactive and self-motivated

Jobbeschreibung

QBE is seeking a Senior Claims Officer to manage a portfolio of large and complex commercial property claims. You will leverage technical expertise, customer focus and resilience to deliver exceptional outcomes while growing within a leading insurer.

Join a team that values human touch and a flexible hybrid work model. If you have strong commercial property claims experience and thrive in a dynamic environment, this is your opportunity.