Senior Onsite Field Engineer – NV1 Cleared

Unisys; New South Wales; Sur place; AUD 70 000 - 90 000; Plein temps

Résumé du poste

Unisys is seeking a field engineer to install, repair and maintain hardware and software at customer premises. You will manage onsite service activity, coordinate with technical colleagues, and ensure client satisfaction with service delivery and product functionality.

The role involves advanced maintenance, on-site installations, and proactive problem solving to improve service metrics. Australian citizenship and Baseline/NV1 clearance are mandatory.

Qualifications

• Technical certification or associate degree preferred.
• At least 2 years of hands‑on field engineering experience.
• Experience performing maintenance, installations and troubleshooting in customer environments.
• Must be an Australian Citizen.
• Active Australian Security Clearance - Baseline / NV1 is mandatory.

Responsabilités

• Provides field engineering support for large and complex clients.
• Takes complete ownership of onsite service activity.
• Performs advanced maintenance on products, including low‑complexity installations.
• Provides technical feedback to improve service delivery.
• Uses advanced tools and knowledge to resolve client problems and conduct installs.
• Identifies and resolves systemic issues within the team.
• Proactively supports team members with technical assistance and expertise.
• Contributes to improved client service metrics through reporting and documentation.
• Monitors technical and process issues, informing management and recommending improvements.

Connaissances

Field engineering

Troubleshooting

Customer support

Maintenance

Formation

Technical certification / Associate degree

Description du poste

Unisys is seeking a field engineer to install, repair and maintain hardware and software at customer premises. You will manage onsite service activity, coordinate with technical colleagues, and ensure client satisfaction with service delivery and product functionality.

The role involves advanced maintenance, on-site installations, and proactive problem solving to improve service metrics. Australian citizenship and Baseline/NV1 clearance are mandatory.