Senior Field Engineer — Onsite Support for Complex Clients

Unisys; Canberra; On-site; AUD 90,000 - 120,000; Full time

Job summary

Unisys Australia is seeking a Field Engineer to deliver the full onsite service for a base of large and complex clients. You will own the onsite activity and perform advanced maintenance, including low-complexity installations.

You will provide technical feedback to improve service delivery, use advanced tools to resolve issues, and monitor trends to suggest improvements. NV1 clearance and a High School Diploma are required, with 2–4 years of experience.

Qualifications

• NV1 Security Clearance is mandatory.
• High School Diploma or GED required.
• May require technical certification or Associate Degree.
• Generally, 2-4 years’ experience in area of responsibility.

Responsibilities

• Provides the full range of Field Engineering support for an assigned base of large / complex clients.
• Takes complete ownership of onsite service activity.
• Performs advanced-level maintenance on all products, including low-complexity installation activities.
• Provides technical feedback on equipment, systems and processes to improve overall service delivery.
• Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs.
• Identifies and resolves systemic issues within the team.
• Proactively supports the needs of other team members, providing technical assistance and expertise.
• Monitors technical and process issues, proactively informing the manager and/or team on offering improvement recommendations.

Skills

NV1 Security Clearance

Education

High School Diploma or GED

Technical certification

Associate Degree

Job description

Unisys Australia is seeking a Field Engineer to deliver the full onsite service for a base of large and complex clients. You will own the onsite activity and perform advanced maintenance, including low-complexity installations.

You will provide technical feedback to improve service delivery, use advanced tools to resolve issues, and monitor trends to suggest improvements. NV1 clearance and a High School Diploma are required, with 2–4 years of experience.