Senior Client Service AdministratorNew

Bentley; Brisbane; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Parking on site

Easy access to public transport

Staff training opportunities

Dynamic and supportive team

Job summary

Bentley in Brisbane seeks a Senior Client Service Administrator to support a team of accountants across three offices. You will assist with onboarding clients, respond to queries, and prepare documents, while leveraging AI and automation to improve efficiency.

Ideal candidates have at least five years of experience in administrative support within an accounting/advisory environment, with strong communication and a client‑centred mindset. A stable work history and teamwork are essential.

Qualifications

• 5+ years of experience providing administrative support to a team of Accountants.
• Keen to embrace AI and automation.
• Strong communication and client-focused approach.
• Ability to prioritise tasks and anticipate next steps.

Responsibilities

• Provide administration support to a team of Accountants across 3 offices.
• Liaise with clients and assist with queries.
• Onboard new clients and update databases.
• Prepare documents for Accountants.
• Liaise with ATO and ASIC as required.
• Assist with general admin tasks and special projects.
• Utilise internal AI and automation systems.

Skills

Team player

Communication skills

Client-centric

Task prioritisation

AI & automation interest

Job description

The Opportunity:

Our client is based on the city fringe of Brisbane and is a well-respected advisory/accounting firm. They are seeking an experienced Senior Client Service Administrator to join the team. This role is available to due to substantial growth across the firm. With a strong focus on AI and automation, this is an opportunity that will appeal to someone who is keen to embrace new ideas and is able to pivot with growth.

Key Responsibilities:

• Providing administration support to a team of Accountants across 3 offices.
• Liaising with clients and assisting with queries.
• Onboarding of new clients and updating database.
• Correspondence on behalf of Accountants.
• Preparation of documents on behalf of Accountants.
• Liaising with the ATO.
• Liaising with ASIC and undertaking associated duties.
• Assisting with general administration tasks and special projects as required.
• Utilizing internal AI and automation systems

About You:

Ideally you will have at least 5 years of experience providing administrative support to a team of Accountants. Most importantly you will be keen to embrace AI and automation! You will also have:

• Ability to work as part of a team.
• Stable work history.
• Exceptional communication skills.
• Client-centric approach to your work.
• Ability to prioritise tasks and pre-empt next steps.

Be Rewarded With:

• Dynamic & supportive team environment.
• Well appointed offices to work from.
• Parking on site.
• Easy access to public transport.
• Access to regular staff training.
• Interactive and collaborative work environment.