Administration / Client Services Coordinator - Chartered Accounting Firm

Career Development and Management Guru; Gold Coast City; Sur place; AUD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Onsite parking

Flexible working arrangements

Career progression opportunities

Training & development

AI-enabled workflow tools

Résumé du poste

Gold Coast Chartered Accounting Firm is seeking an experienced Administration / Client Services Coordinator to manage the centralised ASIC and SMSF administration function for 900+ companies and ~100 SMSF funds. The role supports internal and external clients with regulatory matters, requiring accuracy, efficiency and proactive ownership.

You will oversee AML processes, onboarding, documentation, and ongoing compliance while leveraging AI-driven tools to enhance timeliness and service levels.

Qualifications

• Experience in ASIC administration and obligations.
• Knowledge of AML requirements and processes.
• Competency in SMSF administration and lodgement.
• Excellent written and verbal communication skills.
• Strong organisational skills and ability to manage deadlines independently.
• Interest in AI-driven efficiencies and modern accounting systems.

Responsabilités

• Manage the centralised client services function for ASIC and SMSF administration.
• Oversee ASIC regulatory requirements and corporate administration for 900+ companies.
• Assist clients with AML requirements and related government processes.
• Onboard new clients and coordinate documentation and regulatory matters.
• Maintain accurate records, manage workflow and ensure deadlines are met.
• Collaborate with internal teams and clients to deliver efficient, responsive service.

Connaissances

ASIC administration

AML requirements

SMSF administration

High-volume workload

IT literacy

AI/automation

Communication skills

Outils

FYI

ChatGPT

CORE

Description du poste

Administration / Client Services Coordinator - Chartered Accounting Firm

ADMINISTRATION /CLIENT SERVICES COORDINATOR -GOLD COAST CHARTERED ACCOUNTING FIRM (Job ID 1953)

Do you have experience in Australian accounting firm administration?

Would you enjoy an autonomous role supporting the firm’s clients & accountants?

Want a role with a tech-savvy, progressive firm making an impact through innovation, technology and AI?

The Firm

Our client is one of the Gold Coast’s most reputable and well-established accounting firms located near Surfers Paradise, providing comprehensive business compliance and advisory services. The firm embraces progressive marketing strategies and leverages advanced IT and AI systems to enhance efficiency and client service. Its structure includes multiple Tax and Business Services teams, a dedicated SMSF Accounting division, and a dedicated role overseeing ASIC reporting and corporate administration.

The Role

The firm is seeking an experienced Client Services Coordinator to take ownership of its centralised regulatory and administration function. This is a standalone position supporting internal and external clients whilst managing ASIC compliance for 900+ companies and administration and compliance requirements across approximately 100+ SMSF funds.

You’ll be trusted to hit the ground running, manage competing priorities and deliver accurate, timely outcomes across a substantial client portfolio.

Key Responsibilities:

Manage the centralised client services function for ASIC and SMSF administration

Oversee ASIC regulatory requirements and corporate administration for 900+ companies

Assist clients with Anti-Money Laundering (AML) requirements and related government processes

Onboard new clients and coordinate the necessary documentation and regulatory matters

Maintain accurate records, manage workflow and ensure deadlines are met

Work with internal teams and clients to deliver efficient, responsive

About You

You’re an experienced client services professional who can confidently take ownership and manage a high-volume workload with minimal supervision. You understand the importance of accuracy, efficiency and client service and you’re comfortable taking ownership of an independent function.

To be successful, you’ll bring:

Proven experience across all aspects of ASIC administration and obligations

Working knowledge of AML requirements and processes

Competency in SMSF administration and lodgement

Excellent written and verbal communication skills

Strong organisational skills and the ability to manage competing deadlines independently

A proactive, solution-focused approach and the ability to hit the ground running

Strong technology skills and an interest in AI-driven efficiencies, automation and modern accounting systems

Experience using FYI, ChatGPT, CORE and AI agents or automation tools will be highly regarded

What’s On Offer

Securing a full-time, high-responsibility role with a competitive remuneration package and bonuses negotiable based on experience.

Expanding your technical expertise across ASIC reporting, AML requirements and SMSF administration.

Benefiting from flexible working arrangements that support work-life balance.

Thriving in a positive team culture with supportive colleagues and a collaborative working environment.

Leveraging modern technology, AI and automation within a firm that embraces progressive IT systems.

Advancing your career through ongoing training, professional development and clear progression opportunities.

Accessing onsite parking in a convenient central Gold Coast location.

Joining a well-established and respected Gold Coast firm with strong client relationships and dedicated Tax, Business Services and SMSF teams.

This offers an excellent opportunity for an experienced public practice administration professional to step into a key position, contribute from day one and broaden their experience within a progressive accounting environment.

Please note:

This job is based in Australia therefore, only candidates who are permanent residents or citizens of Australia or NZ will be considered.

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