Senior Client Services Administrator: AI-Driven Support

Bentley; Brisbane; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Parking on site

Easy access to public transport

Staff training opportunities

Dynamic and supportive team

Job summary

Bentley in Brisbane seeks a Senior Client Service Administrator to support a team of accountants across three offices. You will assist with onboarding clients, respond to queries, and prepare documents, while leveraging AI and automation to improve efficiency.

Ideal candidates have at least five years of experience in administrative support within an accounting/advisory environment, with strong communication and a client‑centred mindset. A stable work history and teamwork are essential.

Qualifications

• 5+ years of experience providing administrative support to a team of Accountants.
• Keen to embrace AI and automation.
• Strong communication and client-focused approach.
• Ability to prioritise tasks and anticipate next steps.

Responsibilities

• Provide administration support to a team of Accountants across 3 offices.
• Liaise with clients and assist with queries.
• Onboard new clients and update databases.
• Prepare documents for Accountants.
• Liaise with ATO and ASIC as required.
• Assist with general admin tasks and special projects.
• Utilise internal AI and automation systems.

Skills

Team player

Communication skills

Client-centric

Task prioritisation

AI & automation interest

Job description

Bentley in Brisbane seeks a Senior Client Service Administrator to support a team of accountants across three offices. You will assist with onboarding clients, respond to queries, and prepare documents, while leveraging AI and automation to improve efficiency.

Ideal candidates have at least five years of experience in administrative support within an accounting/advisory environment, with strong communication and a client‑centred mindset. A stable work history and teamwork are essential.