Client Services Administrator

seek.com.au; Sydney; On-site; AUD 39,000 - 47,000; Part time

Job summary

Seek is seeking an experienced Client Services Administrator for a boutique Chartered Accounting firm in Sydney. This part-time, office-based role supports the team and ensures administrative functions run smoothly.

You will work alongside two administration professionals, report to the office manager, and job-share with another client services administrator. Three days per week: Thursday and Friday are fixed, with a flexible choice for the third day.

Qualifications

• Minimum 3 years of administration experience in an accounting firm.

Responsibilities

• Liaising with government bodies (ATO, ASIC) on queries for the accounting team.
• Assisting with entity setup and ABN/TFN applications.
• Lodging ASIC changes and maintaining company records.
• Sending ASIC annual statements to clients and following up.
• Maintaining client/entity information across CRM and government platforms.
• Preparing professional client correspondence.
• Onboarding/offboarding clients in the CRM.
• Sending tax packages and lodging signed documents with the ATO.
• Scanning, filing, and distributing mail.

Skills

Administration

Attention to detail

Teamwork

Job description

An established boutique Chartered Accounting firm with an excellent client base is seeking an experienced Client Services Administrator to support the team and ensure the firm's administrative functions run smoothly. You will work alongside two experienced administration professionals, reporting to the office manager and job-sharing with another client services administrator. This is a part-time, office-based position. Three days per week: Attendance on Thursday and Friday is required, with flexibility to choose Monday, Tuesday or Wednesday as the third day.

Close to Wynyard/ public transport.

Key responsibilities

• Liaising with the ATO, ASIC and other government bodies, following up on queries on behalf of the accounting team
• Assisting with entity setup
• ABN and TFN applications and changes to company details
• Preparing and lodging ASIC changes and maintaining accurate company records
• Sending ASIC annual statements to clients and following up as required
• Maintaining and updating client and entity information across the firm's systems and relevant government platforms, including the CRM, ABR, ATO and ASIC records
• Communicating with clients and preparing professional client correspondence
• Assisting with client onboarding and offboarding in the CRM
• Sending tax packages to clients and lodging signed documents with the ATO
• Scanning, filing, distributing mail and collating documents

About you

• Must have worked in administration in an accounting firm for a minimum of 3 years
• Be able to work fairly autonomously, as well as part of the team
• Great attention to detail and organised
• Practical, down-to-earth and dependable approach, with a strong work ethic