Senior Client Service Administrator

Bentley Recruitment; Brisbane; On-site; AUD 65,000 - 95,000; Full time

Benefits offered by this job

Dynamic team environment

Well appointed offices

Parking on site

Public transport access

Staff training

Job summary

Bentley Recruitment is seeking a Senior Client Services Administrator for a well-respected advisory/accounting firm on Brisbane’s city fringe. You will support a team of Accountants across three offices, handle client queries, onboarding and document preparation, and liaise with regulatory bodies using AI-enabled processes.

The ideal candidate has at least five years of experience supporting Accountants, excels in communication, teamwork, and prioritising tasks, and is excited by AI and

Qualifications

• 5+ years of experience providing administrative support to a team of Accountants.
• Exceptional communication skills and a client-centric approach.
• Ability to work as part of a team and prioritise tasks.

Responsibilities

• Providing administration support to a team of Accountants across 3 offices.
• Liaising with clients and assisting with queries.
• Onboarding of new clients and updating database.
• Correspondence on behalf of Accountants.
• Preparation of documents on behalf of Accountants.
• Liaising with the ATO and ASIC as required.
• Assisting with general administration tasks and special projects.
• Utilising internal AI and automation systems.

Skills

Teamwork

Communication skills

Client-centric approach

Task prioritisation

Job description

The Opportunity:

Our client is based on the city fringe of Brisbane and is a well-respected advisory/accounting firm. They are seeking an experienced Senior Client Service Administrator to join the team. This role is available to due to substantial growth across the firm. With a strong focus on AI and automation, this is an opportunity that will appeal to someone who is keen to embrace new ideas and is able to pivot with growth.

Key Responsibilities:

• Providing administration support to a team of Accountants across 3 offices.
• Liaising with clients and assisting with queries.
• Onboarding of new clients and updating database.
• Correspondence on behalf of Accountants.
• Preparation of documents on behalf of Accountants.
• Liaising with the ATO.
• Liaising with ASIC and undertaking associated duties.
• Assisting with general administration tasks and special projects as required.
• Utilizing internal AI and automation systems

About You:

Ideally you will have at least 5 years of experience providing administrative support to a team of Accountants. Most importantly you will be keen to embrace AI and automation! You will also have:

• Ability to work as part of a team.
• Stable work history.
• Exceptional communication skills.
• Client-centric approach to your work.
• Ability to prioritise tasks and pre-empt next steps.

Be Rewarded With:

• Dynamic & supportive team environment.
• Well appointed offices to work from.
• Parking on site.
• Easy access to public transport.
• Access to regular staff training.
• Interactive and collaborative work environment.