Administrator

Recruit Collective; Gold Coast City; On-site; AUD 50,000 - 65,000; Full time

Job summary

Our client, a well-established accounting and advisory practice based in Bundall on the Gold Coast, is seeking an Administrator to join a busy professional services team. You will support office operations, work with accountants, and interact with clients over the phone and in person, acting as the friendly face of the business.

The role offers a balance of autonomy and teamwork, requiring strong organisational skills, initiative, and excellent communication in a professional environment.

Qualifications

• Previous experience in an administration, reception, or office support role.
• Strong initiative and the ability to work independently.
• Excellent communication and interpersonal skills.
• Professional and personable presentation.
• Strong organisational skills and attention to detail.

Responsibilities

• Supporting the day-to-day operations of a busy office.
• Providing administrative support to accountants and the wider team.
• Managing incoming phone calls, emails, and client enquiries.
• Welcoming and assisting clients both over the phone and face-to-face.
• Maintaining office documentation, records, and filing systems.
• Coordinating general office administration tasks.
• Managing multiple priorities and ensuring tasks are completed efficiently.
• Contributing to a positive and collaborative team environment.

Skills

Administration

Reception

Office support

Communication

Organisational skills

Job description

Our client is a well-established accounting and advisory practice based in Bundall, Gold Coast, known for delivering high-quality services to a diverse range of clients. With a close-knit and supportive team environment, they pride themselves on providing exceptional client service while fostering a collaborative workplace culture.

The Opportunity

An exciting opportunity for an Administrator to become an integral part of a busy professional services team. You'll be a crucial part of the office operations, working independently when required while also collaborating closely with accountants. This role offers a balance of autonomy and teamwork, with regular client interaction both over the phone and in person, making it ideal for someone who enjoys building relationships and being the friendly face of the business.

Responsibilities

• Supporting the day-to-day operations of a busy office
• Providing administrative support to accountants and the wider team
• Managing incoming phone calls, emails, and client enquiries
• Welcoming and assisting clients both over the phone and face-to-face
• Maintaining office documentation, records, and filing systems
• Coordinating general office administration tasks
• Managing multiple priorities and ensuring tasks are completed efficiently
• Contributing to a positive and collaborative team environment

The Ideal Candidate

• Previous experience in an administration, reception, or office support role
• Strong initiative and the ability to work independently
• Excellent communication and interpersonal skills
• Professional and personable presentation
• Strong organisational skills and attention to detail
• A flexible, team-oriented approach
• Sound general business knowledge

Highly Regarded:

• Experience working within an accounting firm or professional services environment
• Knowledge of ASIC requirements and processes

What's on Offer

• Join a welcoming and supportive team culture
• Work within a stable and respected professional services environment
• Varied role with a mix of administration and client-facing responsibilities
• Opportunity to work closely with experienced professionals
• Autonomy within your role while being supported by a collaborative team
• Convenient Gold Coast location