Client Services Administrator

V & A Accountants and Business Advisors; Adelaide; On-site; AUD 55,000 - 75,000; Full time

Job summary

V & A Accountants and Business Advisors in Adelaide seeks a Client Services Administrator to be the main contact for a dedicated client group and support the accountants and advisors in delivering timely, accurate service.

You will manage client records, respond to client queries, and assist with BAS and tax lodgements, drawing on MS Office and accounting platforms. A proactive, detail‑oriented team player will thrive in this busy firm.

Qualifications

• 2+ years experience in administration, client services, and/or professional services (accounting)
• Prior experience with the ATO and ASIC is required
• Proficiency in Microsoft Office Suite
• Familiarity with Xero, NowInfinity, FYI and BGL SF360 will be highly regarded
• Strong organisational skills with the ability to manage competing deadlines
• Professional communication skills and exceptional attention to detail
• Able to multitask in a busy, fast-paced environment
• A proactive, reliable team player with a strong client service focus

Responsibilities

• Acting as a key point of contact for clients and delivering a consistently professional client experience
• Work collaboratively with senior accountants and managers to respond to client queries and requests
• Maintain and update client records and practice management systems
• Maintain Company & Trust registers to ensure compliance with regulatory requirements
• Assist with ATO and ASIC lodgements, applications, and correspondence
• Provide administrative support to accountants and advisors, including document preparation and reporting
• Monitor and manage compliance deadlines for BAS, Income Tax Returns, and ASIC company statements
• Contribute to the smooth running of the office

Skills

Client services

Administration

Organisational skills

Communication

Tools

Microsoft Office

Xero

NowInfinity

FYI

BGL SF360

Job description

About Us

At V & A Accountants and Business Advisors, we provide trusted accounting, taxation, and business advisory services to a diverse client base. Our reputation is built on professionalism, integrity, and personalised service. As our firm continues to expand, we are looking for a dedicated administrator who will contribute to our culture of excellence and support the seamless operation of our practice.

The Opportunity

As a Client Services Administrator, you will be the primary point of contact for a dedicated group of valued clients and a key support to our accountants and advisors. This role offers variety, responsibility, and the opportunity to build a rewarding career in professional services.

Key Responsibilities

Acting as a key point of contact for clients and delivering a consistently professional client experience.

Work collaboratively and directly with senior accountants and managers to respond to client queries and requests.

Maintain and update client records and practice management systems.

Maintain Company & Trust registers to ensure compliance with regulatory requirements.

Assist with ATO and ASIC lodgements, applications, and correspondence.

Provide administrative support to accountants and advisors, including document preparation and reporting.

Monitor and manage compliance deadlines for BAS, Income Tax Returns, and ASICcompany statements.

Contribute to the smooth running of the office.

About You

Minimum 2 years experience in administration, client services, and/or professional services (accounting)

Prior experience with the ATO and ASIC required

Proficiency in Microsoft Office Suite

Familiarity with platforms such as Xero, NowInfinity, FYI and BGL SF360 will be highly regarded.

Strong organisational skills with the ability to manage competing deadlines.

Professional communication skills and exceptional attention to detail.

Able to multitask and work in a busy, fast-paced environment

A proactive, reliable team player with a strong client service focus.

What We Offer

A supportive and collaborative workplace culture.

Modern systems and technology to support your success.

The chance to work with a respected and expanding firm where your contribution will make a difference.

What can I earn as a Client Services Administrator