Senior Administrator, Aged Care Operations Lead

Estia Health; Australia; Remote; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Blue Light Card discounts

Discounted car hire

Employee Assistance Program

Wellbeing App

Novated leasing

Workplace banking discounts

Nib health discounts

JB HiFi discounts

Job summary

Estia Health Albany Creek is seeking a Senior Administrator to help keep our aged care home running smoothly. You will support the Residential Aged Care Manager, manage rosters, assist with recruitment and onboarding, and deliver prompt service to staff and residents.

You will handle enquiries, assist with billing and payroll, maintain records, and mentor junior administration staff. A Business Administration qualification and rostering experience are preferred, with a client-focused,

Qualifications

• Qualification in Business Administration or similar (ideally).
• Experience rostering (ideally).
• Experience in Aged Care (ideally).
• Ability to work to deadlines in a fast-paced environment.

Responsibilities

• Maintain accurate rosters with Residential Aged Care Manager.
• Assist with staff recruitment and onboarding.
• Provide prompt customer service to internal and external customers.
• Proactively manage the enquiries pipeline to convert enquiries to sales.
• Assist with billing, payroll and stocktake.
• Provide guidance and mentoring to Administration Officer.
• Maintain all record management systems.
• Support the residential aged care manager in daily tasks.

Skills

Roster management

Customer service

Problem solving

Education

Business Administration (qualification)

Job description

Estia Health Albany Creek is seeking a Senior Administrator to help keep our aged care home running smoothly. You will support the Residential Aged Care Manager, manage rosters, assist with recruitment and onboarding, and deliver prompt service to staff and residents.

You will handle enquiries, assist with billing and payroll, maintain records, and mentor junior administration staff. A Business Administration qualification and rostering experience are preferred, with a client-focused,