Aged Care Office Manager: People & Operations Lead

Estia Health; Gosford; Sur place; AUD 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Blue Light Card retailers' discounts

Discounted car hire

Employee Assistance Program

Wellbeing app access

Novated leasing for vehicles

Banking support

NIB health discounts

JB HiFi discounts

Résumé du poste

Estia Health is seeking a dedicated administrator to help ensure our aged care homes run smoothly. You will support the Residential Aged Care Manager, manage rosters, assist with recruitment, and deliver friendly service to residents, families and staff.

You will contribute to efficient billing, payroll and stock control while mentoring junior admin staff and maintaining accurate records across sites. Aged Care experience is preferred, with a focus on timely, compassionate support.

Qualifications

• A real desire to make a difference in people’s lives.
• A qualification in Business Administration or similar (ideally).
• Proven ability to meet deadlines in a fast-paced environment.
• Solid computer and data handling skills.
• Previous experience in Aged Care (ideally).
• Previous experience in rostering (ideally).

Responsabilités

• Maintain rosters closely with Residential Aged Care Manager and staff.
• Assist with staff recruitment and onboarding.
• Provide prompt, friendly customer service to internal and external customers.
• Proactively manage enquiries to convert to sales.
• Support billing, payroll and stocktake processes.
• Mentor Administration Officers and support record management.
• Assist in daily tasks of the residential aged care manager.

Connaissances

People skills

Attention to detail

Problem-solving

Customer service

Formation

Business Administration qualification

Description du poste

Estia Health is seeking a dedicated administrator to help ensure our aged care homes run smoothly. You will support the Residential Aged Care Manager, manage rosters, assist with recruitment, and deliver friendly service to residents, families and staff.

You will contribute to efficient billing, payroll and stock control while mentoring junior admin staff and maintaining accurate records across sites. Aged Care experience is preferred, with a focus on timely, compassionate support.