Security Supervisor

Certis Group

Sydney

Hybrid

AUD 90,000 - 120,000

Full time

36 hours ago

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Benefits offered by this job

Sign-on bonus

Training & career development

Employee benefits and recognition

Diversity and inclusion

Retail discounts

Annual awards

Engagement surveys

Reward & Recognition framework

Job summary

Certis Security Australia is seeking an experienced NV2-Cleared Security Supervisor to safeguard a Data Centre in North Sydney. You will oversee daily security operations, supervise officers, ensure site compliance and act as a key liaison between the client and Certis leadership.

This permanent full-time role requires Australian citizenship, NV2 clearance, Security Licence 1A, First Aid and CPR, plus proven leadership in high-security environments.

Qualifications

Australian Citizenship due to government security clearance requirements.
Current NV2 Security Clearance.
Must hold Security Licence, Classification 1A (Unarmed Leading).
Valid First Aid Certificate (3-year validity) with CPR Certificate (1-year validity).
Ability to successfully complete an Australian Police Check.
Previous experience in a security supervisory role within high-security environments.
Strong leadership and people management capabilities.
Excellent communication and customer service skills.

Responsibilities

Supervise daily security operations and support security officers across all shifts.
Conduct shift briefings and handovers to ensure operational continuity.
Act as primary escalation point for incidents, emergencies and compliance matters.
Monitor staffing requirements and assist with rostering and workforce coverage.
Maintain strong client relationships and provide high-quality customer service.
Ensure compliance with site security procedures, access control and audit standards.
Manage access requests and security records using client systems.
Respond to, investigate and document incidents with accurate reporting.
Support training, coaching and development of security personnel.
Conduct site patrols and inspections to maintain a safe and secure environment.
Promote safety, compliance and performance culture through leadership.

Skills

NV2 clearance

Security supervision

Leadership

Communication

Report writing

Incident management

Microsoft Office Suite

Education

Security Licence 1A

First Aid Certificate

CPR Certificate

Australian Citizenship check

Tools

Microsoft Office Suite

Job description

At Certis Security Australia, our mission is to make our world safer, smarter and better. As Australia’s only next-generation security company operating at scale, we protect some of the nation’s most sensitive assets through disciplined operations, strong governance and highly trusted people.

Job Impact

We are seeking an experienced NV2-Cleared Security Supervisor to perform a high-profile role safeguarding a Data Centre in North Sydney. This critical frontline supervisory position requires professionalism, leadership, vigilance and integrity to ensure the highest standards of security operations and customer service.

$8,000 Sign-On Bonus available for full-time permanent employees (payable in two instalments upon completion of 6-month probation and 12 months tenure).

About the Role

The security team at this location plays an important role in ensuring the integrity and security of critical telecommunications infrastructure. As the Security Supervisor, you will oversee daily security operations, supervise security personnel, maintain compliance with site security requirements, and act as a key liaison between the client and Certis leadership.

You will lead by example, ensuring all team members uphold strict security protocols while providing a professional and welcoming experience for visitors, contractors and stakeholders entering the facility.

Location: North Sydney (Primary Site) with occasional travel and support required across multiple Sydney locations as operationally required.

Contract: Permanent Full-Time Opportunity

Working Hours: Monday to Friday

Key Responsibilities

Primary duties include, but are not limited to:

Supervise daily security operations and support security officers across all shifts.
Conduct shift briefings, handovers and ensure operational continuity.
Act as the primary escalation point for incidents, emergencies and compliance matters.
Monitor staffing requirements and assist with rostering and workforce coverage.
Maintain strong client relationships and provide high-quality customer service.
Ensure compliance with all site security procedures, access control requirements and audit standards.
Manage access requests and security records using client systems.
Respond to, investigate and document incidents, producing accurate reports and activity logs.
Support the training, coaching and development of security personnel.
Conduct site patrols and inspections to maintain a safe and secure environment.
Promote a strong safety, compliance and performance culture through effective leadership.

About You

Essential Requirements

Australian Citizenship (due to government security clearance requirements).
Current NV2 Security Clearance.
Must have Security Licence, Classification 1A (Unarmed Leading)
Valid First Aid Certificate (3-year validity) with current CPR Certificate (1-year validity).
Ability to successfully complete an Australian Police Check.
Previous experience in a security supervisory role within a high-security, critical infrastructure, government or corporate environment.
Strong leadership and people management capabilities.
Excellent communication and customer service skills.
Strong conflict resolution and negotiation skills.
Ability to lead and motivate teams in a dynamic operational environment.
Strong multitasking and decision-making abilities.
Intermediate computer skills, including Microsoft Office Suite.
Experience with report writing, incident management and security operations.
Excellent observational and situational awareness skills.

Desirable

Experience working within high-security or critical infrastructure environments.
Experience supporting the development and training of security teams.
Knowledge of access control and security management systems.
Previous experience managing shift operations and site compliance requirements.

Why join Certis

$8,000 Sign on Bonus available! (for full time permanent employees payable in two instalments; completion of 6-month probation and 12 months tenure). (perm only offering - optional)
Work within Australia’s most secure and sensitive environments
Be part of a high trust, clearance-based workforce
Access ongoing training, career pathways and professional development
Operate in a values driven organisation that prioritises integrity and accountability Commitment to diversity and inclusion; applications encouraged from women, Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds.
Employee benefits such as retail discounts, annual awards, Regular employee engagement survey and a Reward & Recognition Framework

Diversity Statement

At Certis Australia, we believe our strength lies in the diversity of our people. We foster an inclusive culture where everyone can bring their authentic selves to work, contribute unique perspectives and access equal opportunities for growth and advancement.

We actively encourage applications from First Nations and Torres Strait Islander peoples, veterans, women and candidates from diverse backgrounds.

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