Security Officer

CERTIS; Melbourne; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Secure employment

Discount program for employees and fam

Well-being program

Employee Assistance Program (EAP)

Diversity valued and supported

Career progression and development

Job summary

Certis Australia in Melbourne is seeking a Security Officer to join our onsite client team. You will manage access control, conduct patrols, respond to incidents, escort contractors, and support day-to-day security operations in line with established procedures.

This role emphasizes corporate security and customer service, helping to protect people, assets and infrastructure while delivering reliable, professional service to the client.

Qualifications

• Current VIC Security Licence Certificate II in Security Operations is required.
• Valid First Aid Certificate.
• Full working rights in Australia.

Responsibilities

• Manage access control and patrols.
• Respond to incidents and escort contractors.
• Support on-site security operations per procedures.
• Report incidents with detailed client reports.
• Operate computer systems for monitoring and data input.
• Engage with team, clients, contractors and visitors.
• Maintain site safety and client satisfaction.
• Perform roving patrols and deter suspicious activity.

Skills

Security operations

Access control

Interpersonal skills

Computer literacy

Incident response

Education

VIC Security Licence Certificate II in Security Operations

First Aid Certificate

Full working rights in Australia

Tools

Spreadsheets

Monitoring systems

Security software

Job description

At Certis Australia, we deliver innovative and integrated security solutions to create safer environments. With expertise in complex security operations across major precincts, we work closely with our client Atlassian to ensure the protection of people, assets, and infrastructure.

Our commitment is to a Safer, Smarter and Better workplace that ensures every employee is supported, respected and empowered.

Position Purpose

As a self-supervised Security Officer reporting to the onsite Client Team, you will be responsible for managing access control, conducting patrols, responding to incidents, escorting contractors, and supporting on-site security operations in accordance with established procedures. This role emphasises corporate security and customer service.

You will play a pivotal part in ensuring site safety, protecting assets, and delivering exceptional service to the client.

Key Responsibilities

• Perform duties aligned with skills, competence and training, demonstrating the ability to work independently or as part of a team under limited supervision.
• Work from complex instructions and procedures while exercising discretion and sound judgment within scope of responsibility.
• Utilise strong interpersonal and communication skills to engage effectively with team members, clients, contractors, and visitors.
• Operate advanced computer systems for monitoring, data input, and management of site security operations, including spreadsheets and other specialised programs.
• Support the site security operation by performing a wide range of tasks as required to maintain site safety, integrity, and client satisfaction.
• Conduct contractor escorts as required.
• Perform roving patrols to monitor premises and detect any suspicious activity.
• Report incidents and provide detailed client reports in a timely and accurate manner.

Qualifications

• Current and valid VIC Security Licence Certificate II in Security Operations
• Current First Aid Certificate
• Full working rights in Australia

Desirable:

• Current Driver's Licence
• Current CPR Certificate
• National Police Check

EXPERIENCE & SKILL REQUIREMENTS

• Previous experience in security operations or similar roles highly regarded.
• Strong adaptability to changing environments, tasks, and procedures.
• Excellent communication skills – both written and verbal.
• Ability to exercise sound judgment and discretion in independent decision-making.
• Strong computer literacy, including use of spreadsheets and monitoring systems.
• Customer-focused approach with the ability to build and maintain positive client relationships.
• Commitment to safety and ability to follow and promote safety protocols.
• Ability to manage multiple tasks efficiently in a high-pressure environment.
• Strong operational decision-making skills and attention to detail.
• Professional grooming and presentation along with excellent interpersonal skills.
• Ability to work unsupervised and take initiative when needed.

BENEFITS & CULTURE

What We Offer:

• Secure employment
• A discount program where employees, and their family members, can save at over 400 retailers Australia wide
• A well-being program that provides advice about mental, physical, and financial well-being
• An Employee Assistance Program (EAP) that is available to employees and their families
• Cultural diversity is valued and supported
• Career progression and emphasis on learning and development, including a bespoke high potential development program that includes access to executive leadership and overseas projects.

Our Values

We are committed to:

Safety & Well-being - Prioritizing a strong safety culture for employees and clients Excellence & Innovation - Utilising advanced security technology and best practices Integrity & Professionalism - Operating with trust, accountability, and ethical standards Inclusivity & Growth - Fostering a diverse and supportive work environment

DIVERSITY STATEMENT

Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered. We actively encourage First Nations and Torres Strait Islander people to apply as we build a brighter future, where all voices matter.

Certis Security Australia Master License

Sydney Night Patrol & Inquiry Co Pty Ltd

NSW 400674602

ACT 17501220

QLD 41315

WA SA48240

NT 345

SA ISL 178143

TAS 3020

Certis Security Australia Pty Ltd

NSW 405149073

ACT 17501742

QLD 3158254

WA SA 72311

SA ISL 235794

VIC Z05 798 61S

VIC Z05 798 40S

NT 1093