Scheduling Officer — Drive Community Care Outcomes

Anglicare Southern Queensland; Gold Coast City; On-site; AUD 46,000 - 48,000; Full time

Benefits offered by this job

Salary Packaging

Tax-free benefits

Staff discounts

Health insurance discount

Referral program

Job summary

Anglicare Southern Queensland is seeking a Scheduling Officer based in Robina, QLD, for a full-time permanent role. You will schedule staff across home and community services, ensuring clients receive timely, high-quality care in the community.

Hours are Monday to Friday, 9am–5pm, ~76-hour fortnights, with a pay rate of $33.48–$34.63 per hour depending on experience. Commitment to NSW? Queensland community services.

Qualifications

• Scheduling experience using an electronic data management system.
• Self-managing with the ability to prioritise and balance a full workload in a busy, changing environment.
• Highly effective customer service skills.
• Solid understanding of the entire Microsoft Suite with proficiency in Word and Excel and accurate alpha-numeric data entry.
• Highly developed written and oral communication skills across diverse ages, cultures and socio-economic groups.
• Friendly, flexible with a strong focus on customer service.

Responsibilities

• Manage scheduling for staff in community support services.
• Use electronic data management system to input and track schedules.
• Prioritise and balance workload in a dynamic environment.
• Provide excellent customer service to clients, staff and stakeholders.
• Ensure accuracy in data entry and documentation in MS Word/Excel.
• Communicate effectively across ages and cultures.
• Maintain attention to detail and timely completion of tasks.

Job description

Anglicare Southern Queensland is seeking a Scheduling Officer based in Robina, QLD, for a full-time permanent role. You will schedule staff across home and community services, ensuring clients receive timely, high-quality care in the community.

Hours are Monday to Friday, 9am–5pm, ~76-hour fortnights, with a pay rate of $33.48–$34.63 per hour depending on experience. Commitment to NSW? Queensland community services.