Community Care Scheduling & Administration Officer

UnitingCare Health Pty Ltd.; Gold Coast City; On-site; AUD 45,000 - 50,000; Full time

Job summary

BlueCare in Elanora, QLD is seeking a Neighbourhood Administration / Scheduling Officer to support community care services. The role focuses on keeping operations running smoothly and delivering an exceptional client experience.

You will be the first point of contact for internal and external customers, assist with rostering, schedules, diaries, and travel arrangements, and help maintain accurate information across BlueCare systems.

Qualifications

• Experience with rostering and scheduling for neighbourhood teams.
• Strong verbal and written communication with internal and external customers.
• Proficient with MS Office and database applications.

Responsibilities

• Support and coordinate teams within each neighbourhood.
• Be the first point of contact via phone, email and in person.
• Manage requests, concerns and inquiries; organise appointments and diaries.

Skills

Rostering & scheduling

Customer service

MS Office

Tools

MS Office

Job description

BlueCare in Elanora, QLD is seeking a Neighbourhood Administration / Scheduling Officer to support community care services. The role focuses on keeping operations running smoothly and delivering an exceptional client experience.

You will be the first point of contact for internal and external customers, assist with rostering, schedules, diaries, and travel arrangements, and help maintain accurate information across BlueCare systems.