Community Care Admin & Scheduling Officer

UnitingCare Children, Young People and Families; Morayfield; On-site; AUD 59,000 - 79,000; Full time

Benefits offered by this job

Salary packaging

Employee discounts

12 weeks paid parental leave

2 weeks paid partner leave

Job summary

UnitingCare Children, Young People and Families – Morayfield QLD is seeking a Neighbourhood Administration / Scheduling Officer to join our BlueCare Community Care team. This permanent full-time role supports rostering, scheduling and front-line customer service to ensure efficient operations and a great client experience.

Based in Morayfield, you will coordinate teams, handle inquiries, manage diaries, and use MS Office and database applications.

Qualifications

• Effective verbal and written communication skills.
• Experience with rostering/scheduling is highly regarded.
• Strong time-management and ability to prioritise workload.
• Good knowledge of MS Office and database applications.

Responsibilities

• Support and coordinate different teams within each neighbourhood.
• Be the first point of contact for internal and external customers via phone, email and in person.
• Manage requests, concerns and inquiries.
• Rostering and scheduling support for the neighbourhood.
• Create correspondence and documentation as requested.
• Organise appointments, diaries, travel and meeting/workshop prep.
• Monitor, order and distribute office supplies and arrange maintenance.
• Ensure accuracy of information in BlueCare systems and databases.
• Assist senior staff with special projects.

Skills

Verbal communication

Written communication

Time management

Tools

MS Office

Database applications

Job description

UnitingCare Children, Young People and Families – Morayfield QLD is seeking a Neighbourhood Administration / Scheduling Officer to join our BlueCare Community Care team. This permanent full-time role supports rostering, scheduling and front-line customer service to ensure efficient operations and a great client experience.

Based in Morayfield, you will coordinate teams, handle inquiries, manage diaries, and use MS Office and database applications.