Sales Development Representative

Sitemate; Sydney; Hybrid; AUD 65,000 - 90,000; Full time

Job summary

Sitemate in Sydney, Australia is seeking a Sales Development Representative to qualify and route inbound leads across self-service and inside sales. You’ll engage prospects by phone, email, and live chat, while leveraging Salesforce and Slack to keep data clean and workflows fast.

Success is measured by meetings and demos booked, with room to grow within a high-velocity, AI-assisted sales model that coaches each call in real time.

Responsibilities

• Qualify and route inbound leads across self-service and inside sales channels.
• Engage prospects via phone, emails, live chat to book product demonstrations.
• Utilize Salesforce for lead and account data management; leverage Slack for internal collaboration.
• Support a data-rich, AI-assisted sales process where calls are coached and next steps guided by live feedback.

Tools

Salesforce

Slack

Job description

Link to role introduction video: https://www.loom.com/share/0835cfb3e3f54c0ebdaf5ffcd7ffeaf2

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Overview

The Sales Development Representative is responsible for qualifying and routing inbound leads across two channels: self-service and inside sales. This role involves frequent engagement with prospects through phone calls, emails, live chat, and internal tools such as Slack and Salesforce. This role runs inside that same AI-native approach we build for customers. Leads and account data flow into an AI-populated Salesforce, so reps start from a clean, enriched pipeline instead of manual entry. Every call is coached live by ClaudeMate, giving real-time feedback on framing, objection handling, and next steps as the conversation happens. Success in the role is measured by the number of product demonstrations booked and completed, with a strong track record of team performance consistently meeting or exceeding monthly targets.

Room to grow, fast-tracked

We hire SDRs expecting you to grow past the role. “Grow from Within