Sales & Account Manager

Recruit Shop; Queanbeyan-Palerang; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Quarterly Profit Share

Flexible Working Hours

Job summary

Recruit Shop Pty Ltd is seeking a sales-focused professional to manage and grow a portfolio of customer accounts, from initial enquiry and quotes to order production and delivery. You will own every step of the customer experience in a family-owned Australian manufacturing environment.

The role emphasizes outbound calling, strong phone communication, and independence within a small team, with MYOB and Pipedrive experience valued but not essential. Australian work rights are required.

Qualifications

• At least 1 year of sales experience, ideally phone-based or B2B/trade rather than retail-only
• Confident, clear phone communication and a professional manner
• A proactive approach and willingness to make outbound calls, not just handle inbound enquiries
• Comfort working independently within a small, close-knit team
• CRM/ERP experience, with Pipedrive and MYOB knowledge highly regarded though not essential
• Full Australian work rights, ongoing with no visa restrictions

Responsibilities

• Handling inbound calls and preparing accurate quotes using MYOB
• Driving sales growth by following up open quotes and making outbound calls to existing and prospective customers
• Maintaining accurate customer and opportunity records in Pipedrive
• Tracking orders through production and keeping customers updated on delivery timelines
• Taking ownership of customer issues and coordinating a timely resolution

Job description

EARN $80,000 - $100,000 pa + Super + Quarterly Profit Share | Negotiable Based On Experience

Join a Family-Owned Australian Manufacturer with 35+ Years in the Industry

Own the Full Customer Journey | Flexible Hours to Suit School or Family Commitments

About The Company

Our client is a family-owned Australian manufacturer that has spent more than 35 years designing and building custom steel stair kits, supplying customers right across Australia.

About The Opportunity

The primary purpose of this position is to manage and grow a portfolio of customer accounts while winning new business. From first enquiry and quote through to order, production and delivery, you will own every step of the customer experience.

Some of your responsibilities will include:

• Handling inbound calls and preparing accurate quotes using MYOB
• Driving sales growth by following up open quotes and making outbound calls to existing and prospective customers
• Maintaining accurate customer and opportunity records in Pipedrive
• Tracking orders through production and keeping customers updated on delivery timelines
• Taking ownership of customer issues and coordinating a timely resolution

About You

The successful candidate will have:

• At least 1 year of sales experience, ideally phone-based or B2B/trade rather than retail-only
• Confident, clear phone communication and a professional manner
• A proactive approach and willingness to make outbound calls, not just handle inbound enquiries
• Comfort working independently within a small, close-knit team
• CRM/ERP experience, with Pipedrive and MYOB knowledge highly regarded though not essential
• Full Australian work rights, ongoing with no visa restrictions

What's in it for You?

• Attractive Salary of $80,000 - $100,000 pa + Super | Negotiable Based On Experience
• Quarterly Profit Share Bonus through a company-wide Profit Gain Share program
• Flexible Working Hours to suit school hours or other family commitments
• Full Ownership of the Customer Journey | Hands-On Variety across Sales, Quoting, Order Tracking and Delivery
• Small, Close-Knit Team where your contribution is genuinely seen and valued
• Be Part of a Family-Owned Business with 35+ years in Australian steel stair manufacturing