Account Manager - Sales

RecruitShop; Queanbeyan-Palerang; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Flexible Working Hours available to su

Profit Gain Share Bonus

Job summary

RecruitShop is a family-owned Australian business with 35+ years of experience designing and manufacturing custom steel stair kits delivered Australia-wide.

The opportunity focuses on managing and growing a portfolio of customer accounts, owning the journey from initial enquiry and quoting through to order, production and delivery. You will quote, follow up, and coordinate with MYOB and Pipedrive to ensure timely fulfilment, while delivering outstanding service.

Qualifications

• Minimum 1 year of sales experience.
• Full Australian work rights, ongoing with no visa restrictions.
• Confident, clear phone communication and a professional manner.
• Ability to work in a small team without layers of support.
• Willingness to make outbound calls.

Responsibilities

• Manage and grow a portfolio of customer accounts, developing new business opportunities.
• Own the customer journey from enquiry and quoting to order, production and delivery.
• Answering incoming calls and quoting customer requirements using MYOB.
• Proactively following up outstanding quotes and making outbound calls to grow sales.
• Maintain up-to-date customer and opportunity records in Pipedrive.
• Track orders through production and inform customers of delivery timelines.
• Take ownership of customer issues and coordinate timely resolutions.

Skills

1 year sales exp

Phone communication

Outbound calling

CRM experience

Tools

Pipedrive

MYOB

Job description

• EARN $60,000 - $80,000 pa + Super | Negotiable Based on Experience | Profit Share Bonus
• Join a Business Where You'll Own the Full Customer Journey, from First Enquiry to Delivery
• Flexible Hours To Suit School Or Family | Own The Full Customer Journey | Sales, Quoting & Delivery Variety

• EARN $60,000 - $80,000 pa + Super | Negotiable Based on Experience | Profit Share Bonus
• Join a Business Where You'll Own the Full Customer Journey, from First Enquiry to Delivery
• Flexible Hours To Suit School Or Family | Own The Full Customer Journey | Sales, Quoting & Delivery Variety

About The Company

Our client is a family-owned Australian business with 35+ years' experience designing and manufacturing custom steel stair kits delivered Australia-wide.

About The Opportunity

The primary purpose of this position is managing and growing a portfolio of customer accounts while developing new business opportunities, owning the customer journey from initial enquiry and quoting through to order, production and delivery.

Some of your responsibilities will include:

• Answering incoming calls and quoting customer requirements accurately using MYOB
• Proactively following up outstanding quotes and making outbound calls to existing and prospective customers to grow sales
• Maintaining accurate, up-to-date customer and opportunity records in Pipedrive
• Tracking orders through production and keeping customers informed of delivery timelines
• Taking ownership of customer issues and coordinating a timely resolution

About You

The successful candidate will have:

• Minimum 1 year of sales experience, ideally phone-based or B2B/trade rather than retail-only
• Full Australian work rights, ongoing with no visa restrictions
• Confident, clear phone communication and a professional manner
• Comfort working in a small, close-knit team without layers of support to lean on
• A willingness to make proactive outbound calls, not just handle inbound enquiries
• CRM/ERP experience (Pipedrive and MYOB knowledge highly regarded, though not essential)

What's in it for You?

• Flexible Working Hours available to suit school hours or other family commitments
• Full ownership of the customer journey - variety across sales, quoting and delivery, not just admin
• Run a companywide Profit Gain Share Bonus which is paid quarterly.