Sales & Account Manager

Hall & Prior Aged Care Group; Queanbeyan-Palerang; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Quarterly profit share

Flexible hours

Own the customer journey

Family-owned business

Job summary

Hall & Prior Aged Care Group in Australia is seeking a proactive sales coordinator to manage a portfolio of customer accounts from first enquiry to delivery. You will prepare accurate quotes, follow up on open quotes, and drive new business while delivering an exceptional customer experience.

Working in a small team, you’ll use Pipedrive and MYOB, handle inbound and outbound calls, and own the end-to-end journey. The role offers flexible hours, a competitive salary, and quarterly profit sharing.

Qualifications

• .Minimum 1 year of sales experience, ideally B2B/trade.
• .Strong phone communication and a professional manner.
• .Proactive approach with outbound calling.
• .Ability to work independently within a small team.
• .Experience with Pipedrive and MYOB highly regarded.

Responsibilities

• Handle inbound calls and prepare accurate quotes using MYOB.
• Drive sales growth by following up open quotes and making outbound calls to customers.
• Maintain customer and opportunity records in Pipedrive.
• Track orders through production and keep customers updated on delivery timelines.
• Own customer issues and coordinate timely resolutions.

Skills

Sales experience

Phone-based selling

Outbound calls

CRM experience

Australian work rights

Tools

Pipedrive

MYOB

Job description

EARN $80,000 - $100,000 pa + Super + Quarterly Profit Share | Negotiable Based on Experience

Join a Family-Owned Australian Manufacturer with 35+ Years in the Industry

Own the Full Customer Journey | Flexible Hours to Suit School or Family Commitments

About The Company

Our client is a family-owned Australian manufacturer that has spent more than 35 years designing and building custom steel stair kits, supplying customers right across Australia.

About The Opportunity

The primary purpose of this position is to manage and grow a portfolio of customer accounts while winning new business. From first enquiry and quote through to order, production and delivery, you will own every step of the customer experience.

Some of your responsibilities will include:

• Handling inbound calls and preparing accurate quotes using MYOB
• Driving sales growth by following up open quotes and making outbound calls to existing and prospective customers
• Maintaining accurate customer and opportunity records in Pipedrive
• Tracking orders through production and keeping customers updated on delivery timelines
• Taking ownership of customer issues and coordinating a timely resolution

About You

The successful candidate will have:

• At least 1 year of sales experience, ideally phone-based or B2B/trade rather than retail-only
• Confident, clear phone communication and a professional manner
• A proactive approach and willingness to make outbound calls, not just handle inbound enquiries
• Comfort working independently within a small, close-knit team
• CRM/ERP experience, with Pipedrive and MYOB knowledge highly regarded though not essential
• Full Australian work rights, ongoing with no visa restrictions

What's in it for You?

• Attractive Salary of $80,000 - $100,000 pa + Super | Negotiable Based on Experience
• Quarterly Profit Share Bonus through a company-wide Profit Gain Share program
• Flexible Working Hours to suit school hours or other family commitments
• Full Ownership of the Customer Journey | Hands-On Variety across Sales, Quoting, Order Tracking and Delivery
• Small, Close-Knit Team where your contribution is genuinely seen and valued
• Be Part of a Family-Owned Business with 35+ years in Australian steel stair manufacturing