Rostering Office Administrator

Anglicare Sydney; Sydney; On-site; AUD 60,000 - 70,000; Full time

Job summary

Anglicare Sydney seeks an Administrative assistant with rostering skills to join Goodhew Gardens and Bay Breeze, Taren Point Residential Care team. The role provides efficient administrative support to the Residential Care Facility and ensures smooth day-to-day operations.

This permanent full-time position is based at Goodhew Gardens and Bay Breeze, Taren Point, NSW. The successful candidate will handle reception duties, rostering, record-keeping and assist with basic financial tasks under the

Qualifications

• Certificate III in Business Administration or equivalent (desirable).
• 1–2 years' experience in administrative or customer service role.
• Experience with older people or residential care is desirable.
• Extensive Rostering knowledge.

Responsibilities

• Complete general administrative tasks, including word processing, filing, emailing, and mail distribution.
• Support Operations team with rostering duties.
• Maintain and improve administrative procedures and systems.
• Organise meetings, events, and functions as required.
• Process work orders and supply orders promptly.
• Update resident files per Commonwealth, State, Anglicare, WHS and Rehabilitation guidelines.
• Ensure all administrative records and databases are accurate and up to date.
• Attend residents, visitors, couriers, and trades at reception with a professional, welcoming service.
• Assist with basic financial processes as directed by Retirement Living Manager.
• Comply with safe work practices and participate in workplace consultation.
• Engage in safety activities, including hazard and incident reporting as prescribed in WHSIMS.

Skills

Attention to detail

Organisation

Communication

Customer service

Teamwork

Adaptability

Numeracy

Empathy

Rostering

Education

Certificate III in Business Administration

Equivalent qualification

Tools

Microsoft Office

Job description

About The Role

Anglicare has an exciting opportunity for an Administrative assistant , with Rostering skills, to be part of Goodhew Gardens and Bay Breeze, Taren Point Residential care team.

The aim of this role is to provide efficient and effective administrative support to the Residential Care Facility, ensuring smooth day-to-day operations

This is a Permanent Full-Time role based at Goodhew Gardens and Bay Breeze, Taren Point

Responsibilities (not limited to):

• Complete general administrative tasks, including word processing, filing, emailing, and mail distribution.
• Help support the Operations team with rostering duties.
• Maintain and improve administrative procedures and systems.
• Organise meetings, events, and functions as required.
• Process work orders and supply orders in a timely manner.
• Update resident files in accordance with Commonwealth, State, Anglicare, WHS, and Rehabilitation guidelines.
• Ensure all administrative records and databases are accurately maintained and up to date.
• Attend to residents, visitors, couriers, and trades people at the reception desk, providing a professional and welcoming service.
• Assist with basic financial processes as directed by the Retirement Living Manager.
• Comply with safe work practices and participate in workplace consultation activities.
• Actively engage in safety activities, including hazard and incident reporting as prescribed in the WHSIMS.

Key Skills

• Strong attention to detail and accuracy
• Excellent organisational and time management skills
• Effective verbal and written communication
• Proficiency in Microsoft Office applications
• Customer service orientation
• Ability to work independently and as part of a team
• Adaptability and flexibility in a changing environment
• Basic financial literacy and numeracy skills
• Empathy and patience when dealing with older residents

Qualifications and Experience

• Certificate III in Business Administration or equivalent qualification (desirable)
• Minimum 1-2 years' experience in an administrative or customer service role
• Experience working with older people or in a Residential Care setting (desirable)
• Extensive Rostering knowledge

Are you ready for a career that means more?

Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring.

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.

Please note that successful completion of background checks and NDIS Worker Screening Check Clearance may be required as part of the employment process for this role.

Application Close Date: October 12, 2026