Rostering Office Administrator

Anglicare Australia Ltd; Sydney; On-site; AUD 60,000 - 70,000; Full time

Job summary

Anglicare Australia Ltd seeks an Administrative Assistant with rostering skills to support the Goodhew Gardens and Bay Breeze, Taren Point Residential Care team. This permanent full-time role provides essential administrative support for day-to-day operations at the facility.

Key responsibilities include general admin tasks, rostering duties, records maintenance, reception services, and contributing to financial processes as directed by management. Background checks and eligibility may apply.

Qualifications

• Certificate III in Business Administration or equivalent qualification (desirable)
• Minimum 1-2 years' experience in an administrative or customer service role
• Experience working with older people or in a Residential Care setting (desirable)
• Extensive Rostering knowledge

Responsibilities

• Complete general administrative tasks, including word processing, filing, emailing, and mail distribution.
• Help support the Operations team with rostering duties.
• Maintain and improve administrative procedures and systems.
• Organise meetings, events, and functions as required.
• Process work orders and supply orders in a timely manner.
• Update resident files in accordance with Commonwealth, State, Anglicare, WHS, and Rehabilitation guidelines.
• Ensure all administrative records and databases are accurately maintained and up to date.
• Attend to residents, visitors, couriers, and trades people at the reception desk, providing a professional and welcoming service.
• Assist with basic financial processes as directed by the Retirement Living Manager.
• Comply with safe work practices and participate in workplace consultation activities.
• Actively engage in safety activities, including hazard and incident reporting as prescribed in the WHSIMS.

Skills

Rostering knowledge

Attention to detail

Organisational skills

Communication

Customer service

Teamwork

Education

Certificate III in Business Administration or equivalent

Tools

Microsoft Office

Job description

Anglicare has an exciting opportunity for an Administrative assistant, with Rostering skills, to be part of Goodhew Gardens and Bay Breeze, Taren Point Residential care team.

The aim of this role is to provide efficient and effective administrative support to the Residential Care Facility, ensuring smooth day-to-day operations.

This is a Permanent Full-Time role based at Goodhew Gardens and Bay Breeze, Taren Point.

About The Role

Anglicare has an exciting opportunity for an Administrative assistant, with Rostering skills, to be part of Goodhew Gardens and Bay Breeze, Taren Point Residential care team.

The aim of this role is to provide efficient and effective administrative support to the Residential Care Facility, ensuring smooth day-to-day operations.

This is a Permanent Full-Time role based at Goodhew Gardens and Bay Breeze, Taren Point.

Responsibilities (not limited to)

• Complete general administrative tasks, including word processing, filing, emailing, and mail distribution.
• Help support the Operations team with rostering duties.
• Maintain and improve administrative procedures and systems.
• Organise meetings, events, and functions as required.
• Process work orders and supply orders in a timely manner.
• Update resident files in accordance with Commonwealth, State, Anglicare, WHS, and Rehabilitation guidelines.
• Ensure all administrative records and databases are accurately maintained and up to date.
• Attend to residents, visitors, couriers, and trades people at the reception desk, providing a professional and welcoming service.
• Assist with basic financial processes as directed by the Retirement Living Manager.
• Comply with safe work practices and participate in workplace consultation activities.
• Actively engage in safety activities, including hazard and incident reporting as prescribed in the WHSIMS.

Key Skills

• Strong attention to detail and accuracy
• Excellent organisational and time management skills
• Effective verbal and written communication
• Proficiency in Microsoft Office applications
• Customer service orientation
• Ability to work independently and as part of a team
• Adaptability and flexibility in a changing environment
• Basic financial literacy and numeracy skills
• Empathy and patience when dealing with older residents

Qualifications and Experience

• Certificate III in Business Administration or equivalent qualification (desirable)
• Minimum 1-2 years' experience in an administrative or customer service role
• Experience working with older people or in a Residential Care setting (desirable)
• Extensive Rostering knowledge

Are you ready for a career that means more?

Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring.

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.

Please note that successful completion of background checks and NDIS Worker Screening Check Clearance may be required as part of the employment process for this role.

Application Close Date: October 12, 2026