Rostering Office Administrator

Anglicare; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Staff Rewards

Salary Packaging

Employee Assistance Program

Employee Referral Program

Formal Recognition

Job summary

Anglicare is hiring an Administrative Assistant with rostering skills to support the Goodhew Gardens and Bay Breeze residential care teams in Taren Point. The role focuses on delivering efficient clerical support, coordinating rostering tasks, and maintaining accurate resident records.

The successful candidate will have 1–2 years in administration, proficiency in MS Office, and a patient, empathetic approach to working with older residents.

Qualifications

• Certificate III in Business Administration or equivalent qualification (desirable).
• 1–2 years in administrative or customer service role.
• Experience with older people or residential care settings (desirable).
• Extensive rostering knowledge.

Responsibilities

• Complete general administrative tasks, including word processing, filing, emailing, and mail distribution.
• Help support the Operations team with rostering duties.
• Maintain and improve administrative procedures and systems.
• Organise meetings, events, and functions as required.
• Process work orders and supply orders in a timely manner.
• Update resident files in accordance with Commonwealth, State, Anglicare, WHS, and Rehabilitation guidelines.
• Ensure all administrative records and databases are accurately maintained and up to date.
• Attend to residents, visitors, couriers, and trades people at the reception desk, providing a professional and welcoming service.
• Assist with basic financial processes as directed by the Retirement Living Manager.
• Comply with safe work practices and participate in workplace consultation activities.

Skills

Attention to detail

Organisational skills

Verbal & written communication

MS Office

Customer service

Independent & team work

Adaptability

Financial literacy

Empathy for older residents

Education

Certificate III in Business Administration

Tools

Microsoft Office

Rostering software

Electronic filing systems

Job description

About The Role

Anglicare has an exciting opportunity for an Administrative assistant , with Rostering skills, to be part of Goodhew Gardens and Bay Breeze, Taren Point Residential care team. The aim of this role is to provide efficient and effective administrative support to the Residential Care Facility, ensuring smooth day-to-day operations

This is a Permanent Full-Time role based at Goodhew Gardens and Bay Breeze, Taren Point

Responsibilities (not limited to):

• Complete general administrative tasks, including word processing, filing, emailing, and mail distribution.
• Help support the Operations team with rostering duties.
• Maintain and improve administrative procedures and systems.
• Organise meetings, events, and functions as required.
• Process work orders and supply orders in a timely manner.
• Update resident files in accordance with Commonwealth, State, Anglicare, WHS, and Rehabilitation guidelines.
• Ensure all administrative records and databases are accurately maintained and up to date.
• Attend to residents, visitors, couriers, and trades people at the reception desk, providing a professional and welcoming service.
• Assist with basic financial processes as directed by the Retirement Living Manager.
• Comply with safe work practices and participate in workplace consultation activities.
• Actively engage in safety activities, including hazard and incident reporting as prescribed in the WHSIMS.

Key Skills

• Strong attention to detail and accuracy
• Excellent organisational and time management skills
• Effective verbal and written communication
• Proficiency in Microsoft Office applications
• Customer service orientation
• Ability to work independently and as part of a team
• Adaptability and flexibility in a changing environment
• Basic financial literacy and numeracy skills
• Empathy and patience when dealing with older residents

Qualifications and Experience

• Certificate III in Business Administration or equivalent qualification (desirable)
• Minimum 1-2 years' experience in an administrative or customer service role
• Experience working with older people or in a Residential Care setting (desirable)
• Extensive Rostering knowledge

Are you ready for a career that means more?

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.

Please note that successful completion of background checks and NDIS Worker Screening Check Clearance may be required as part of the employment process for this role.

Application Close Date: October 12, 2026

Your rewards and benefits

We believe that caring for others starts with caring for our people. Because you put so much heart into helping the most vulnerable in our community, we're committed to supporting you to thrive both professionally and personally. Here, we recognise that meaningful work deserves meaningful support. So, we've designed a comprehensive package of rewards and benefits that reflect our values and make a real difference to your life. We support your career by investing in your growth, balance and security through professional development opportunities. We also offer competitive salary packaging, wellbeing programs and generous discounts for you and your family.

Staff Rewards

Enjoy access to our staff rewards portal, with exclusive discounts to over 400 retailers, free wellbeing resources and more.

Salary Packaging

Pay less tax on your income and increase your take-home pay! With salary packaging, up to $15,900 of your income is tax free. You can also spend up to $2,650 on accommodation, meals and entertainment… tax free!

Employee Assistance Program

At Anglicare, we care about your mental wellbeing, both at work and at home. Our confidential Employee Assistance Program provides free counselling as you need it.

Employee Referral Program

Be rewarded with a $1,200 incentive every time you help us find the right person for a permanent role! Simply go to our careers page, refer a friend for a permanent role, and if they're hired, you’ll receive an additional $1,200 (taxable) payment when they reach six months of service.

Formal Recognition

The Performance Review process supports your professional goals through ongoing conversations and feedback from your manager. Your Annual Review Conversation provides an opportunity to formally recognise and reward outstanding performance through career progression, skill development and secondment.

Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We celebrate diversity, champion equity, and foster a culture of belonging - because your unique perspective helps shape stronger communities. Joining our team means becoming part of a values-led community, committed to transforming lives across aged care, housing, mental health, disability and family services. Here, you'll find the stability and support to build a meaningful career while making a positive impact in the lives of our society’s most vulnerable people. Because your passion for helping others deserves a home where it can truly flourish. Anglicare is where you can do the best work of your life.