Remote Reservation Support Agent – Flexible Hours

NSW Health; Sydney; Teletrabalho; AUD 55 000 - 70 000; Tempo integral

Resumo da oferta

NSW Health is seeking a detail-oriented Reservation Support Agent to assist customers with reservation inquiries and updates. This remote role emphasizes accurate information gathering, option research, and professional customer service across a flexible schedule.

The ideal candidate will be organized, capable of learning reservation systems, and able to communicate clearly with providers and customers, while maintaining thorough reservation records.

Qualificações

• Strong customer-service skills
• Excellent attention to detail
• Good written and verbal communication
• Strong organization
• Basic computer proficiency
• Comfortable researching online
• Ability to learn reservation systems
• Dependable and self-motivated
• Strong time-management skills
• Previous reservation experience is helpful but not required

Responsabilidades

• Respond to reservation inquiries
• Research available options
• Gather customer preferences and information
• Assist with coordinating reservations
• Review reservation details for accuracy
• Provide confirmations and relevant information
• Assist with modifications and updates
• Communicate with providers when necessary
• Maintain organized reservation records
• Follow up regarding outstanding details
• Provide professional customer assistance

Conhecimentos

Customer service

Attention to detail

Communication

Organization

Computers

Researching online

Reservation systems

Time management

Dependable

Self-motivated

Descrição da oferta de emprego

NSW Health is seeking a detail-oriented Reservation Support Agent to assist customers with reservation inquiries and updates. This remote role emphasizes accurate information gathering, option research, and professional customer service across a flexible schedule.

The ideal candidate will be organized, capable of learning reservation systems, and able to communicate clearly with providers and customers, while maintaining thorough reservation records.