Remote Reservation Support Agent

Education; Australia; Remote; AUD 45,000 - 60,000; Full time

Job summary

Education is seeking a Reservation Support Agent to assist customers with reservation inquiries, available options, updates and general support. The ideal candidate is detail-oriented, comfortable researching information, and committed to providing professional customer service.

You will handle inquiries, research options, collect customer information, coordinate reservations, verify details, and issue confirmations. This is a remote role with a focus on accurate, helpful communication.

Qualifications

• Detail-oriented and organized

Responsibilities

• Respond to reservation inquiries
• Research available options
• Gather customer preferences and information
• Assist with coordinating reservations
• Review reservation details for accuracy
• Provide confirmations and relevant information
• Assist with modifications and updates

Job description

Education is seeking a Reservation Support Agent to assist customers with reservation inquiries, available options, updates and general support. The ideal candidate is detail-oriented, comfortable researching information, and committed to providing professional customer service.

You will handle inquiries, research options, collect customer information, coordinate reservations, verify details, and issue confirmations. This is a remote role with a focus on accurate, helpful communication.