Remote Reservation Agent — Travel & Support

Loan Market Select; New South Wales; Hybrid; AUD 55,000 - 80,000; Full time

Benefits offered by this job

Remote Environment

Flexible Scheduling

Training Available

Ongoing Support

Professional Development

Varied Responsibilities

Job summary

Loan Market Select is seeking a detail-oriented Reservation Support Agent to assist customers with reservation inquiries, options, updates and general support. This remote role offers flexible scheduling and the opportunity to work from home while helping travellers coordinate bookings.

You will research options, capture preferences, confirm details and communicate with providers to ensure smooth reservations in New South Wales, Australia.

Qualifications

• Strong customer-service skills.
• Excellent attention to detail.
• Good written and verbal communication.
• Strong organization.
• Basic computer proficiency.
• Comfortable researching online.
• Ability to learn reservation systems.
• Dependable and self-motivated.
• Strong time-management skills.
• Previous reservation experience is helpful but not required.

Responsibilities

• Respond to reservation inquiries
• Research available options
• Gather customer preferences and information
• Assist with coordinating reservations
• Review reservation details for accuracy
• Provide confirmations and relevant information
• Assist with modifications and updates
• Communicate with providers when necessary
• Maintain organized reservation records
• Follow up regarding outstanding details
• Provide professional customer assistance

Skills

Customer service

Attention to detail

Written communication

Verbal communication

Organization

Research online

Reservation systems

Time management

Self-motivation

Remote work

Job description

Loan Market Select is seeking a detail-oriented Reservation Support Agent to assist customers with reservation inquiries, options, updates and general support. This remote role offers flexible scheduling and the opportunity to work from home while helping travellers coordinate bookings.

You will research options, capture preferences, confirm details and communicate with providers to ensure smooth reservations in New South Wales, Australia.