HiTech & Media CRM Exec - AI-Driven Growth

ServiceNo; New South Wales; On-site; AUD 150,000 - 220,000; Full time

Benefits offered by this job

Health benefits

Job summary

ServiceNow is seeking a CRM Account Executive in Australia to drive growth in the high-tech and media sectors. You will manage client relationships, develop territory strategies, and present executive-level discussions demonstrating CRM solutions on our ServiceNow platform.

Collaborate with Solution Consulting to close opportunities, manage accounts for satisfaction, and extend services through partner channels, leveraging AI-enabled tools for forecasting and planning.

Qualifications

• Demonstrated ability to apply AI to work processes, decision-making, or problem-solving
• 12+ years in sales with a track record in enterprise-class customer experience or business solutions
• Experience selling into enterprise high tech, media, or telecommunications customers in Australia
• Advanced knowledge of sales force automation, customer service management, ERP, or related technologies
• Experience managing short and long complex sales cycles
• Strong understanding of business sales processes
• Bachelor’s degree in business, marketing, or related discipline, or equivalent experience

Responsibilities

• Build client relationships while meeting quarterly and annual sales quotas in an assigned territory
• Develop a sales strategy for your territory including a target prospect list and regional sales plan
• Lead executive and CxO discussions and position ServiceNow CRM solutions
• Manage the sales process through to opportunity close
• Maintain ongoing accounts to ensure customer satisfaction and identify revenue opportunities
• Support regional partner channels to deliver an effective customer experience
• Use internal tools to manage leads, forecasts, and territory plans
• Research prospects and accounts using CRM data, social media, and AI tools
• Occasional travel for training or meetings may be required

Skills

AI in sales

Enterprise sales

Strategic hunting

Education

Bachelor’s degree in business or related field

Tools

Salesforce

CRM

ERP systems

Job description

ServiceNow is seeking a CRM Account Executive in Australia to drive growth in the high-tech and media sectors. You will manage client relationships, develop territory strategies, and present executive-level discussions demonstrating CRM solutions on our ServiceNow platform.

Collaborate with Solution Consulting to close opportunities, manage accounts for satisfaction, and extend services through partner channels, leveraging AI-enabled tools for forecasting and planning.