AI-Driven CRM Account Executive — Tech & Media Growth

ServiceNow, Inc.; Melbourne; On-site; AUD 180,000 - 280,000; Full time

Job summary

ServiceNow, Inc. in Melbourne is seeking a CRM Account Executive to drive growth in the high-tech and media sectors.

You will oversee market success for ServiceNow's CRM & Industry solutions, build a strategic territory plan, and lead executive-level discussions to demonstrate the value of our AI-powered CRM platform. You will manage the full sales cycle, nurture key accounts, and partner with Solution Consulting to deliver compelling demonstrations, aiming to exceed quarterly quotas and expand

Qualifications

• 12+ years in sales, with a track record of enterprise-class customer experience or other business solutions.
• Experience selling into enterprise high tech, media, or telecommunications customers across Australia.
• Bachelor's degree in business, marketing, or a related discipline, or equivalent experience.

Responsibilities

• Build client relationships while meeting quarterly and annual sales quotas in an assigned territory.
• Develop a sales strategy for your territory, including a target prospect list and regional sales plan.
• Arrange and lead initial executive and CxO discussions and positioning meetings, working closely with your Solution Consulting counterpart to deliver "art of the possible" demonstrations of ServiceNow's CRM solutions.
• Manage the sales process through to opportunity close.
• Manage ongoing accounts to ensure customer satisfaction and identify additional revenue opportunities.
• Support regional ServiceNow partner channels to deliver an effective customer experience.
• Use internal tools to manage leads and produce accurate forecasts, territory plans, and goals.
• Research prospects and accounts using CRM data, social media, search engines, and AI tools.
• Occasional travel for training or meetings may be required.

Skills

AI in business processes

Enterprise sales

Australian market experience

Education

Bachelor's degree in business, marketing, or related discipline

12+ years in sales

Tools

Salesforce

CRM systems

Job description

ServiceNow, Inc. in Melbourne is seeking a CRM Account Executive to drive growth in the high-tech and media sectors.

You will oversee market success for ServiceNow's CRM & Industry solutions, build a strategic territory plan, and lead executive-level discussions to demonstrate the value of our AI-powered CRM platform. You will manage the full sales cycle, nurture key accounts, and partner with Solution Consulting to deliver compelling demonstrations, aiming to exceed quarterly quotas and expand