Relationship Specialist – Employer Partnerships & Engagement

Plan Partners; Willoughby; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Fully maintained company vehicle

Company phone and laptop

Autonomy to manage your portfolio

Collaborative team environment

Career development opportunities

Impact with leading employer partners

Job summary

McMillan Shakespeare Group (MMS) is seeking a Relationship Associate to manage a portfolio of employer partners in Sydney. You’ll educate employees, drive engagement, and uncover opportunities to grow program participation through strategic relationship management.

You will collaborate with internal teams, deliver sessions, and build long-term partnerships that deliver real value. The role offers hybrid work, autonomy, and opportunities for professional growth within Australia’s leading employer

Qualifications

• Build trust quickly with clients and partners.
• Confident presenting to groups and managing multiple priorities.
• Outstanding relationship-building and stakeholder management skills.
• Confident presenting to small and large audiences.
• Strong communication and influencing abilities.
• Proactive, solutions-focused mindset.
• Excellent planning, organisation and time management.
• High attention to detail and ability to manage competing priorities.
• Resilience and initiative delivering exceptional customer experiences.
• Current unrestricted clean driver's licence.
• Ability to travel on ad hoc basis.
• Experience in salary packaging, novated leasing, financial services or related relationship management is valued.

Responsibilities

• Build and nurture strong relationships with employer contacts and strategic partners across charity, health, not-for-profit, corporate and mining customers.
• Deliver engaging education sessions and presentations to employees.
• Identify opportunities to increase program participation and generate quality leads.
• Coordinate onsite marketing activities, sponsorships, events and campaigns.
• Develop networks to maximise access to employees through digital and face-to-face channels.
• Collaborate with Marketing, Client Relationship and Business Development Managers on strategic initiatives.
• Champion customer voice through feedback to improve service delivery.
• Monitor, report and celebrate portfolio success and seek improvements in engagement.

Skills

Trust-building

Public speaking

Relationship management

Stakeholder management

Communication

Planning & organization

Detail oriented

Travel flexibility

Tools

CRM systems

Job description

McMillan Shakespeare Group (MMS) is seeking a Relationship Associate to manage a portfolio of employer partners in Sydney. You’ll educate employees, drive engagement, and uncover opportunities to grow program participation through strategic relationship management.

You will collaborate with internal teams, deliver sessions, and build long-term partnerships that deliver real value. The role offers hybrid work, autonomy, and opportunities for professional growth within Australia’s leading employer