Relationship Associate

mmsg; Willoughby; Hybride; AUD 60 000 - 75 000; Plein temps

Avantages offerts par ce poste

Fully maintained company vehicle

Company phone and laptop

Autonomy to manage your portfolio

Collaborative team environment

Professional growth opportunities

Impact with leading employer partners

Résumé du poste

MMS in Sydney is seeking a Relationship Associate to manage a portfolio of employer partners, promoting salary packaging and novated leasing through education and engagement. You will build strong relationships, deliver sessions, identify growth opportunities and coordinate events.

We value autonomy, relationship-building and a proactive mindset. The role offers a hybrid work model with travel on an ad hoc basis and the chance to impact Australia’s leading employer partners.

Qualifications

• Ability to build trust quickly and present to groups.
• Outstanding relationship-building and stakeholder management.
• Excellent planning, organisation and time management.
• Resilience and a proactive, solutions-focused mindset.
• Current unrestricted clean driver's licence.

Responsabilités

• Build and nurture relationships with employer contacts and partners across sectors.
• Deliver engaging education sessions and presentations to employees.
• Identify opportunities to increase program participation and generate leads.
• Coordinate onsite marketing activities, events and campaigns.
• Develop networks to maximise access to employees through multiple channels.
• Collaborate with Marketing and Business Development to execute initiatives.
• Provide customer feedback to improve service delivery.
• Monitor and report on portfolio performance and opportunities for engagement.

Connaissances

Relationship management

Public speaking

Stakeholder engagement

Communication

Time management

Presentation skills

Travel readiness

Description du poste

Making a difference isn't just our purpose, it's what motivates our people every day. For us, work is not about ticking a box. It's about knowing that it matters. We make a meaningful difference every day by making it easier for our customers to focus on what matters in their lives.

In your Relationship Associate role, you will become a trusted advisor, influence customer outcomes, and play a key role in our Sydney team.

In your new role

You'll be the face of our business within a portfolio of key employer partners, helping to grow participation in our salary packaging and novated leasing programs through education, engagement and strategic relationship management.

This is a role for someone who loves variety, enjoys autonomy, and is motivated by building long-term partnerships that deliver real value.

Here’s how you will make a difference in this role

You'll work closely with our Relationship Managers and internal teams to develop and execute engagement strategies across your portfolio. Every day will be different.

At MMS clear expectations help our people Be the Difference. Your key responsibilities in this role will include:

• Build and nurture strong relationships with key employer contacts and strategic partners with our existing Charity, Health, Not for Profit, Corporate and Mining customers
• Deliver engaging education sessions and presentations to employees.
• Identify new opportunities to increase program participation and generate quality leads.
• Coordinate onsite marketing activities, sponsorships, events and awareness campaigns.
• Develop networks that maximise access to employees through digital and face-to-face channels.
• Collaborate with Marketing, Client Relationship teams and Business Development Managers to execute strategic initiatives.
• Champion the voice of your customers by providing valuable feedback that enhances service delivery.
• Monitor, report and celebrate the success of your portfolio while continually looking for ways to improve customer engagement.

To be considered for this role you will have:

• You're someone who knows how to build trust quickly. You're confident presenting to groups, comfortable managing multiple priorities, and love finding creative ways to engage customers.
• Outstanding relationship‑building and stakeholder management skills.
• Confidence presenting to both small and large audiences.
• Strong communication and influencing abilities.
• A proactive, solutions-focused mindset.
• Excellent planning, organisation and time management skills.
• High attention to detail and the ability to manage competing priorities.
• Resilience, initiative and a passion for delivering exceptional customer experiences.
• A current unrestricted clean driver's licence.
• Ability to do some travel on an ad hoc basis
• Experience in salary packaging, novated leasing, financial services or a similar relationship management environment will be highly regarded, but we're equally interested in people who have built successful careers in customer engagement and account management within a service provider organisation.

You will receive:

• Fully maintained company vehicle.
• Company phone and laptop.
• The autonomy to manage your own portfolio.
• A collaborative and supportive team environment.
• Opportunities for professional growth and career development.
• The chance to make a genuine impact with some of Australia's leading employer partners.

What we can offer you

• Strong culture and the support of a values-based recognition program
• Novated leasing benefits and discounts
• 12 weeks paid parental leave
• Comprehensive learning and development opportunities to support your career growth
• Sonder digital wellbeing platform , providing personalised support 24/7, plus annual flu vaccinations
• Default Income Protection Insurance reimbursed for members of the MMS Default Super Fund
• Exempt Employee Share Plan
• Volunteer leave & Career break
• MMS Rewards program

Embracing our value of Everyone Matters

• We encourage individuals from all backgrounds including Aboriginal and Torres Strait Islander peoples, those caring for someone or living with a disability, LGBTQIA+ and culturally diverse applicants to apply.
• We value the skills and attributes veterans can bring to our organisation.
• We embrace hybrid working and welcome conversations about flexibility.

Please note all successful candidates will undergo background checks (including criminal history and ASIC checks) and an NDIS Workers Screening Check if appropriate. All information provided will be treated confidentially.

We acknowledge Aboriginal and Torres Strait Islander people as the Traditional Custodians of the lands where we live, learn and work.

If you identify as a person living with disability and require adjustments to our recruitment process