Receptionist

Randstad; Sydney; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Open to WHVs

Job summary

Randstad in Sydney CBD is hiring a Receptionist to be the face of the organisation, ensuring the lobby and front desk run smoothly and delivering high-touch customer service.

You will greet guests, manage access, assist with room bookings, event setups, and act as the information hub for building and local area details.

This full-time on-site role offers varied shifts 8:30 AM–6:00 PM on weekdays, a collaborative team culture, and potential for extension; WHV candidates are welcome.

Qualifications

• 2+ years of hands-on hospitality, receptionist, or high-touch customer service experience.

Responsibilities

• Greet guests, visitors and employees at the front desk and maintain the lobby.
• Serve as primary information hub for building, campus and local area details.
• Assist with room bookings, conference room configurations, and event set-ups/breakdowns.

Skills

Hospitality

Multi-tasking

Google Suite

Job description

Join a dedicated team delivering world-class facility and workplace services on-site at a global Software company, headquartered in Sydney CBD. This environment values operational excellence and seamless customer experience, where every team member plays a key role in maintaining a professional, welcoming atmosphere.

Your New Role

As the Receptionist, you will be the face of the organisation, ensuring the lobby and front desk operations run flawlessly. You will act as the primary point of contact for employees, visitors, and external stakeholders, providing high-touch customer service, access management, and general concierge support. This role offers a steady, structured environment perfect for an organised customer-service pro.

What You'll Be Doing

• Enthusiastically greet, host, and assist guests, visitors, and employees at the front desk while maintaining immaculate lobby areas.
• Serve as the primary information hub for building, campus, and local area details, responding promptly to requests from all management levels.
• Assist with room bookings, conference room configurations, and complete event set-ups and breakdowns.
• Resolve operational issues across core building services, including janitorial, mailroom, copier services, parking, and badging.
• Collaborate closely with a dedicated team of professionals to anticipate and fulfill client needs and concerns.
• Adapt to varied daily priorities and support additional facility tasks as requested.

Why You'll Love This Role

• Collaborative on-site team culture working alongside a team of dedicated and fun professionals.
• Full-time weekday schedule (Monday to Friday, varied shifts between 8:30 AM - 6:00 PM, with flexibility for occasional after-hours events).
• Efficient recruitment process with a quick video interview stage.
• Initial 2 temporary assignment with the potential to extend duration as needed.
• Open to WHVs!

About You

• At least 2 years of hands-on experience in hospitality, receptionist, or high-touch customer service environments.
• Proven ability to multi-task, manage competing priorities, and deliver high-quality results in a fast-paced setting.
• Computer-literate with proficient skills in Google Suite and workplace digital tools.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.