Workplace Exp Coordinator

CBRE; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Volunteer leave (2 days)

Learning & training access

Single site position

Career progression opportunities

Parental leave

Job summary

CBRE is seeking a dedicated Facilities/Guest Services Coordinator based in Sydney CBD to deliver world-class service to employees and visitors, greet arrivals, issue passes, coordinate events, and support daily workplace operations.

You will join a high-performing on-site team, engage with vendors, manage inquiries, and drive a positive visitor experience, with clear career progression into facilities management or corporate real estate.

Qualifications

• 2+ years of job related experience.
• Working knowledge of Microsoft Office products.
• Strong organizational skills.

Responsibilities

• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanour. Issue visitor and parking passes and follow security protocols.
• Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
• Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.

Skills

Strong organizational skills

2+ years of job related experience

Microsoft Office proficiency

Tools

Microsoft Office

Job description

Opportunity supporting multinational technology client

Location based in Sydney CBD

Future career opportunities across wider CBRE

About your new role

Responsible for delivering a world class customer service experience to employees and guests of a designated building.

What is on offer?

• Highly competitive salary + 2 days paid leave for volunteer opportunities
• Access to unlimited learning and training programs
• Dedicated to a single site location
• Clear career progression to wider Facilities Management or Corporate real estate depending on preference and skill set
• Certified Family inclusive workplace & paid parental leave
• Competitive leave offered

Key responsibilities

• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanour. Issue visitor and parking passes and follow security protocols.
• Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
• Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.

Skills and experience we are looking for

• 2+ years of job related experience
• Working knowledge of Microsoft Office products
• Strong organizational skills

About your team

You will join a high-performing, collaborative on site GWS team who are dedicated to a prestigious client account.

About CBRE

CBRE is the world's leading commercial real estate and facilities management services firm, operating across

100+ countries with 13 Australian offices. We deliver world-class property operations.