Receptionist

Brian Hilton Motor Group; Gosford; In loco; AUD 30.000 - 41.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive remuneration

Training & development

Career progression

Employee discounts

Team-oriented culture

Descrizione del lavoro

Brian Hilton Motor Group in New South Wales’ Gosford area is seeking an approachable receptionist to welcome guests, answer calls and support the smooth day-to-day operations of our reception.

You will manage enquiries, book guest appointments, maintain a tidy reception, assist with general admin tasks, and contribute to dealership events while delivering outstanding customer service in a friendly team environment.

Competenze

• Experience in reception, administration, or customer service (minimum 2 years).
• Excellent communication and interpersonal skills.
• Friendly, approachable, and professional manner.
• Strong organisational and time management skills.
• Good computer skills with attention to detail.
• Ability to multitask and stay calm in a fast-paced environment.
• Positive attitude and passion for delivering excellent customer service.

Mansioni

• Welcome guests and visitors in a friendly and professional manner.
• Answer and direct incoming telephone calls, taking and relaying messages accurately.
• Respond to customer enquiries and direct guests to the appropriate team member.
• Manage guest appointments and assist with general reception enquiries.
• Maintain a clean, organised, and professional reception and waiting area.
• Complete general administrative duties including data entry, filing and document management.
• Provide administrative support to various departments as required.
• Assist with dealership events and other customer-focused activities.

Conoscenze

Reception experience

Customer service

Communication skills

Organisational skills

Time management

Attention to detail

Multitasking

Positive attitude

Descrizione del lavoro

As our receptionist, you will be the first point of contact for guests visiting our dealership and will play an important role in ensuring the smooth day-to-day operation of our reception area.

You will provide a warm welcome, manage incoming calls, assist with enquiries, and provide general administrative support to the team, all while delivering an exceptional customer experience.

Key Responsibilities

Welcome guests and visitors in a friendly and professional manner.

Answer and direct incoming telephone calls, taking and relaying messages accurately.

Respond to customer enquiries and direct guests to the appropriate team member.

Manage guest appointments and assist with general reception enquiries.

Maintain a clean, organised, and professional reception and waiting area.

Complete general administrative duties including data entry, filing and document management.

Provide administrative support to various departments as required.

Assist with dealership events and other customer-focused activities.

About You

To be successful in this role, you will have:

Previous experience in reception, administration, or customer service (2 years minimum).

Excellent communication and interpersonal skills.

A friendly, approachable, and professional manner.

Strong organisational, and time management skills.

Good computer skills and attention to detail.

The ability to multitask and remain calm in a fast-paced environment.

A positive attitude and a genuine passion for providing excellent customer service.

What's in it for You?

Competitive remuneration package.

Ongoing training and professional development.

Career progression opportunities within a growing automotive group.

Employee discounts on vehicles, parts and servicing.

A supportive, friendly, and team-oriented workplace culture.

About Us

Representing Toyota, Kia, GWM and a portfolio of other leading automotive brands, Brian Hilton Motor Group is a proud family-owned business that has been serving the Central Coast community for more than 60 years.

With a strong reputation for customer service, market-leading brands, and a commitment to developing our people, we continue to grow and invest in our future.

Brian Hilton Motor Group is an equal opportunity employer and welcomes applicants from all backgrounds.